When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you’ll be doing...

We are helping migrate customer’s targeted services to Verizon’s Current Platform using our advanced migration process. The migration helps our Sales teams sell new products, consolidate inventory, and enhance billing presentation. You’ll be working with Customers, Verizon Sales, Project Managers and IT personnel in developing and implementing solutions to get impacted inventory ready to migrate. You’ll be working in varied Verizon Systems.

• Reviewing reports and help Customers and internal teams understand the Project details and expected end result.
• Leading calls with Verizon Sales focused on getting data prepped for migration efforts of targeted services.
• Attending or lead Customer calls to introduce the Project and necessary steps to migrate their targeted services.
• Working inside a team structure to solve problems.
• Working with the Project Managers to implement solutions to inventory required to migrate.
• Developing, reviewing, and continuously improving processes.

What we’re looking for...

People come to you for solutions and guidance. You are a highly effective communicator and listener. You are highly effective at analyzing data in both reports and Verizon databases. Obstacles are puzzles you like to solve. You have a sense of urgency and deliver on-time results. You keep the big picture in focus as you manage the details on the way to the finish line.

You'll need to have:

• Bachelor’s degree or four or more years of work experience.
• Four or more years of relevant work experience.
• Experience Telecommunication Sales and Solutioning.
• End user or customer communication experience.
• Experience working with PIP, Internet, Voice and Access products.

Even better if you have one or more of the following:

• Experience working with Ordering and/or Provisioning systems.
• Experience in Microsoft Excel.
• Project management skills.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

You want more out of a career. A place to share your ideas freely. We power and empower how people live, work and play by connecting them to what matters most. If that inspires you, start the next chapter of your career here.