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Customer Success Emerging Representative

Veeam Software

Veeam Software

Customer Success Emerging Representative

Alpharetta, GA
Full Time
Paid
  • Responsibilities

    Why choose Veeam

    Veeam is the global leader in Modern Data Protection - a trusted provider of back-up solutions that protect cloud data and keep the world moving. Our best-in-class product and our big-name client base provide the perfect foundation for smart, driven but humble people to win and grow their careers.

    Veeam evolution into a billion-dollar company continues to bring new opportunities for sales professionals, technical experts, engineers, and business support specialists to be Veeamazing - all in an open, inclusive, and diverse culture where our success means people can keep it real.

    RESPONSIBILITIES

    GRADUATE PROGRAM

    Veeam's Graduate Program is specific to students who join as a full-time employee after just graduating or recently graduating within 1 year. In the Graduate Program, not only will you become an integral part of the Veeam Team helping us grow, but you will also be part of a community of other young professionals at Veeam who will grow alongside you. You will have the opportunity to work and learn from the best sales professionals, technical experts and engineers in the industry.

    The Veeam Graduate Program will help to accelerate you personally and professionally with a 1-year learning program. You will receive extensive Sales Acceleration training to equip you with the tools required to fast track your career. Throughout the 1-year program, you will benefit from professional development sessions, networking, mentoring and social events.

    YOUR ROLE

    The Customer Success Representative is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners. The Representative is responsible for ensuring the best customer experience as well as customer retention, with the customer success being number one objective. They are also responsible for upselling customers to premium services and for identifying opportunities for add-on sales of Veeam products. This position is focused on driving revenue bookings and overachieving quotas through retaining customers.

    QUALIFICATIONS

    REQUIREMENTS

    • Senior (graduating Dec 2022 or May 2023) or Recent Graduate ( under 1 year) completing or completed an undergraduate degree from an accredited college or university

    • Excellent written, verbal and communication skills

    • Willingness to learn about technology

    • Proficiency in Windows and Microsoft Office

    • Exceptional organizational skills with the proven ability to prioritize and multi-task to meet deadlines and quotas

    • Ability to work in a semi-autonomous and fast-paced environment

    • High-energy, motivated self-starter prepared to handle high number of email communications and out-bound telephone calls

    Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

  • Industry
    Information Technology and Services
  • About Us

    At Veeam, we’re obsessed. With the challenges we get to tackle. With the brilliant people we get to learn from. With the diverse culture we build every day through our people.

    We've evolved into a multi billion-dollar company that's leading the data protection industry, but our culture of openness means everyone is heard and supported.