WHAT WE'LL BRING:

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team - you’ll work with great people, pioneering products and cutting-edge technology.

WHAT YOU'LL BRING:

• BA/BS degree and 3-6 years of experience in a Customer Success Manager/Account Manager role.

• Demonstrated experience in audience data and advertising technology related fields. Experience with CTV, Streaming Audio, DSPs, SSPs, and Ad Servers.

• Strong customer facing skills and the ability to create and manage relationships at all levels of a customer organization.

• Demonstrate a track record of exemplary project and program management skills, including strategic planning, organization, execution, and follow-through.

• Able to prioritize requests and workload, keep to-do lists, and prioritize those lists both within and across accounts.

• Very strong communication skills both written and verbal.

IMPACT YOU'LL MAKE:

• ENGAGEMENT MANAGEMENT: Inspire customer confidence through timely and reliable execution of services and develop product usage maturity models to ensure customers track to the most effective use of TruAudience Data Marketplace. Help customers make decisions to meet their technical and business objectives by providing best practices by proactively identifying and closing gaps. Help customers adopt and scale data solutions to improve their businesses. Maintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement.

• PROJECT MANAGEMENT: Lead and deliver initiatives and customer engagements. Understand business requirements to plan and manage all phases of a customer project lifecycle to ensure successful project delivery.

• COMMERCIAL ORIENTATION: Help protect the core value of the relationship and identify strong opportunities to communicate to sales to help grow the business.

• ADVOCACY: Identify opportunities for customers to act as advocates (e.g., testimonials, case studies) for TransUnion.

• INFLUENCE: Represent the voice of the customer to inform our sales process and product roadmap to drive solution and feature innovations.

• DIVERSE PERSPECTIVE: Brings a unique skillset or approach to the table in every customer engagement or internal activity.

• PASSION: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our customers.

• TEAM PLAYER: Effectively integrates, motivates, and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, and other individuals or organizations.

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, primary parental leave of at least 16 weeks, secondary parental leave of 4 weeks, adoption assistance, fertility planning coverage, spousal and domestic partner benefits, bonus incentives, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion’s Employee Resource Groups.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

The salary range for this position is $66,400-$113,300 . This position involves compensation based on commission. TransUnion pay mixes for commission are generally 80-20, 70-30, or 60-40. Please reach out to your recruiter to determine the applicable pay mix for this position. * The salary range for this position reflects the general range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, industry knowledge, as well as the scope and responsibilities of the posi tion, and market considerations.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

TransUnion is a global information and insights company that makes trust possible between businesses and consumers, by ensuring that each consumer is reliably and safely represented in the marketplace.

Because of our work, organizations can better understand consumers in order to make more informed decisions and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools, and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.