Join us as a Data Scientist Intern on our Dell Technologies Services team in Round Rock, TX to do the best work of your career and make a profound social impact.

Dell Technologies Services works closely with the Front-Line Support for our Commercial and Consumer Customers.  Our efforts target making the Customer and Frontline team members experience the best it can be.  We develop and leverage the latest and greatest technology to optimize and modernize the support interaction experience.  We challenge the status quo to drive innovation and human development using technology. Our services are strategic to growth drivers for Dell Technologies overall and continue to experience growth in the sector. Our global team covers Sales, Portfolio Management, Service Delivery, Supply Chain, Data Science, Engineering, and more.

Why Data Science at Dell?

• Be a part of a large passionate data science community that’s always sharing new learnings, best practices, and a helping hand.
• Dell values creativity and innovation. Dell is the 12th largest US patent holder in the world (according to the Intellectual Property Owners Association in 2020).

Who You Are

• Excellent written and verbal communication skills 
• Strong statistical analysis and problem-solving skills 
• Solid programming skills to retrieve, process, and analyze data 
• Passion for data visualization and communicating data stories 
• Will work side-by-side with product managers, software engineers, data engineers, and data analysts in creating data science products 
• Ability and passion to learn new techniques to stay on the cutting edge
• Creative, with a willingness to present data that may challenge the status quo
• Strives for professional development and networking in a team environment 
• Keen technical aptitude balanced with an ability to communicate with business stakeholders

What You’ll Need

• Bachelor’s (BA or BS) candidate in Computer Science, Data Science, Natural Sciences, Engineering, or related field
• Candidates must be graduating after September 2024 to be eligible for consideration
• Excellent written and verbal communication skills 
• Proficiency in programming languages such as python or R, and database languages such as SQL
• Experience with visualization libraries and tools such as matplotlib, d3.js, Tableau, or Power BI is a plus
• Must be comfortable working with global teams spread across multiple regions

For Data Science

• Ability to build and evaluate machine learning models using python and/or R 
• Experience with time-series and NLP preferred

For Decision Science

• Can quickly learn aspects of the Dell supply chain, and familiar with supply chain analytics 
• Experience with optimization software as applied to integer programming, mixed-integer programming, non-linear programming, and stochastic optimization

Projects from Previous Internships

Interns have flexibility in methodology ranging from basic effective methods to cutting-edge experimental methods. Here are a few examples of prior internship work: 

• Deep learning models for drive failure predictions and driver recommendations 
• NLP on tech agent comments for fault resolution prediction 
• Neural Networks (LSTM) for service parts demand forecasting 
• Dynamic pooling optimization (stochastic optimization) applications on the warehouse network 
• Machine learning applications on the supply chain reverse logistics (predictive repairs)

Dell’s Flexible & Hybrid Work Culture

At Dell Technologies, we believe our best work is done when flexibility is offered.

We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.

Compensation

Dell is committed to fair and equitable compensation practices. The pay range for this position is $16.70 - 23.10, depending on location.

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date:  Fall 2023

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Dell Technologies Inc. is a multinational technology company. We are a diverse team with unique perspectives. United in our purpose, our strategy and our culture. Driven by our ambition and the power of technology to drive human progress. Unwavering in our commitment to equality, trust and advocacy for one another.