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Decision Support Analyst (US Remote Opportunity)

Learn more about Acxiom
Acxiom

Acxiom

Decision Support Analyst (US Remote Opportunity)

Remote
Full Time
Paid
  • Responsibilities

    At Acxiom, the Credit Bureau Analyst serves as the subject matter expert in credit bureau data and capabilities. They will focus on managing the execution and delivery of a diverse suite of data sources and other information assets supporting acquisitions and existing card member channels of a financial services client. The individual will be required to collaborate with internal teams and external vendors and successfully manage the end to end project life cycle for credit bureau data deliverables that supports a variety of critical requirements for risk policy, decision management, marketing campaigns, analytics, and other functions across the enterprise. This is a US based Remote Opportunity Qualifications and Success Measures:

    • 5+ years of subject matter expertise in credit bureau and consumer credit based industry data knowledge, is required.
    • Advanced proficiency in project management techniques, process reengineering and a strong aptitude for quality assurance and data governance.
    • Possesses dynamic ability in both written and verbal communications; navigate technical/analytical information to nontechnical constituents and extensive project/process/audit control management skill sets.
    • Ability to provide strategic direction and management of credit bureau initiatives for marketing expansion, analytics modeling/segmentation builds, regulatory research (FCRA, CFPB etc..) and other credit data assets/processing capabilities.
    • Actively governs the quality and information content of critical components of vendor data to ensure information integrity and compliance protocols are adhered to based internal regulatory requirements and policies.
    • Fluid in cross functional environment, ensures data quality for all deliverables, carry on process oversight and consults internal partners in data assets interpretation initiatives. Takes ownership of the strategic involvement of vendor processes and all related deliverables.
    • Extensive experience in project/process management, audit automation and report creation. Advanced computer competency in MS Word, PowerPoint, Access, Excel, and Campaign Management Tools and SharePoint
    • Strong analytical mindset and hands-on data analytical experience
    • Ability to multi-task, adapt to and manage changing priorities, as well as thrive in a continually evolving environment
    • Direct, relevant and proven experience in data asset delivery management
    • Expertise in project/process management techniques/delivery, process reengineering
    • Comfortable in ambiguous situations, a self-starter and self-learner who can work independently, with strong follow through skills
    • Capability to identify fresh approaches to marketing processes and technology and shows a willingness to question traditional assumptions
    • Experience managing partner/vendor relations and performance; evaluating proposals, structure and negotiating agreements
    • Able to rapidly assimilate and report on complex information
    • Strong project management skills required to lead the development and implementation of new programs.
    • Highly organized individual who can establish and successfully drive results against goals
    • Strong communication, presentation, leadership and influencing skills; experienced at interacting with various levels within the organization, including senior management.
    • A quick, decisive thinker with the ability to partner with the appropriate individuals both internally and externally to support delivery of a successful projects and production processes. #GD17

    PRIMARY LOCATION CITY/STATE: Homebased - Conway, Arkansas ADDITIONAL LOCATIONS (IF APPLICABLE): Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

  • Qualifications

    What you will need:

    • Bachelor's degree and a minimum of 5 years of related experience or equivalent work experience
    • Campaign management experience
    • Strong understanding of relational database design and application
    • Understanding of best practices, framework, and design principals in at least 2 of the following areas:SQL / PL -SQL, Perl, Shell Scripting, Campaign Management Tools, Business Intelligence Tools, ETL Tools, UNIX / LINUX
    • Experience in Python
    • Experience using Hive
    • Knowledge of Information Technology practices
    • Specific Industry knowledge
    • Demonstrated ability to own / drive communicate with clients and internal stakeholders - answering complex questions, resolving issues, conducting research for client marketing team including marketing management
    • Attention to detail, important to monitor and audit

    What will set you apart:

    • Adobe Campaign Business Practitioner certification
    • Experience with Adobe Campaign

    We believe in creating an awesome workplace where associates feel engaged and want to come to work every single day. It's important to Acxiom that we invest in our culture and promote a healthy work-life balance, even when our associates are at work. As a part of our team, you will join a fast-moving, dynamic, "get stuff done" culture where we prioritize progress over perfection and empower our people to do their jobs. You will always be guided to do what's right, legally and morally for our customers. At Acxiom, we believe in exceptionalism. We don't aspire to be mediocre, good, nor even great - we intend to be the absolute best in everything we do. #GD17

    ADDITIONAL LOCATIONS (IF APPLICABLE): Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

  • Industry
    Information Technology and Services
  • About Us

    Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management, identity, and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day.