Acxiom is seeking an experienced Digital Ad Operations Manager that is client-facing, operationally minded and data driven to lead clients through deployment and on-going support of Ad Operations. Our perfect candidate is customer service oriented, produces high quality work, and is well organized and detail oriented. The role drives successful client deployment of tags across multiple channels, digital partners and media buys, and monitoring/analytics of tags across multiple platforms on an on-going basis.

*This role can be located almost anywhere in the U.S.

What You Will Do:

• Client-Lead accountable for collaborating with clients on Ad Operations

• Coordinate the creation and customization of custom tag code for use across a large variety of channels, publishers, and media buys

• Support clients & their agencies regarding implementation procedures and unexpected issues during installs

• Compile comparative reports showing the alignment (or lack thereof) between different reporting systems and data sources at various levels of the campaign hierarchy

• Be able to understand why discrepancies may have occurred, explain that clearly to relevant stakeholders, and advise on an appropriate path to resolution

What You Will Have:

• Bachelor's degree in mathematics, finance, computer science, statistics, MIS or related field or equivalent experience

• 3+ years of experience in Ad Operations

• Familiarity with Ad Operations overall, including campaign launch and management, impression tagging, and click redirects

• Experience working within major media buying and management interfaces including one or more of the below

  • DSPs (Google DV360, The Trade Desk, MediaMath)

  • Ad servers (Google CM360/DoubleClick, Sizmek)

  • Paid search (Google SA360/DS3, Skai, Marin Software)

  • Proprietary buying platforms (Meta/Facebook/Instagram, LinkedIn, Twitter)

• Good grasp of campaign measurement metrics such as impressions, clicks, and the difference view-through versus click-through activity

• Experience with Microsoft Office Tools, especially Microsoft Excel

• Experience with SQL

What Will Set You Apart:

• Demonstrated analytic and diagnostic skills, interpersonal skills, and presentation skills

• Ability to work independently and as part of a team that spans functions and organizational silos

• Any skills/experience in web development and JavaScript would be a major plus

We believe in building an awesome workplace where associates feel engaged and want to come to work every single day. It’s important to Acxiom that we invest in our culture and promote a healthy work-life balance, even when our associates are at work.

As a part of our team, you will join a fast-moving, dynamic, “get stuff done” culture where we prioritize progress over perfection and empower our people to do their jobs. You will always be guided to do what’s right, legally, and morally for our customers. At Acxiom, we believe in exceptionalism. We don’t aspire to be mediocre, good, nor even phenomenal - we intend to be the absolute best in everything we do.

Primary Location City/State:

Homebased - Conway, Arkansas

Additional Locations (if applicable):

Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here .

Attention Colorado, California, Connecticut, Maryland, Nevada, New York City , Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com .

Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management, identity, and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day.