When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you’ll be doing...

You will be responsible for extensive testing of new products and services within the Business Organization. Candidates are responsible for ensuring a quality customer experience as measured by a successful product launch by creating a detailed test plan based on a set of requirements for specific projects. The test plan must then be executed with precision to validate requirements, identify gaps, open any issues and follow through to confirm resolution. Candidates must also work with multiple teams to resolve issues and complete final validation.

Owning E2E testing strategy

• ​Building a comprehensive E2E testing strategy and scope. .

• Preparing for and become familiar with how to test the various elements of the product, and provide guidance on any test prerequisites (test software, field testing scope, lab requirements)

• Coordinating data points for testing.

• Actively participating in triage calls to isolate and prioritize defects.

• Where needed, executing user-based tests using Verizon's wireless POS systems (B360, ACSS etc), recording test results. Identifying and tracking defects to full resolution using JIRA/qTest.

Streamlining issue tracking process

• Working with IT, Product, technology testing team to track and resolve issues and prioritize their severity.

• Assessing product readiness and provide read out of results.

What we’re looking for...

Candidates must be self-motivated and have a great desire to achieve success on a high output team.

You’ll need to have:

• Bachelor's degree in computer science / engineering or four or more years of work experience.

• Three or more years of relevant work experience in IT, with a strong background in test strategies and E2E quality and service assurance.

• Three or more years of E2E testing, including front end (application) and back end (IT/OSS).

• Experience in using JIRA or qTest.

• Excellent analytical and troubleshooting skills.

• Experience on wireless products is a plus.

• Experience with hardware and software products test strategies.

• Ability to work in a fast-paced environment and drive task completion to meet customer requested due dates.

• Proficiency with Microsoft and Google applications.

Even better if you have one or more of the following:

• Degree in computer science, engineering or related field.

• Continuously demonstrated expertise in a working team environment.

• Excellent written and verbal communication skills.

• Ability to influence and drive change.

• Able to prioritize and execute tasks in a high-pressure environment.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

At Verizon, we're a human network, connected across the globe and working behind the scenes. Our V Teamers lift up communities and make an impact while enjoying the flexibility to focus on the passions that matter most. That’s life in the #NetworkLife.