About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Specialized Sales II Professional for this role will support Federal and SLED Accounts in the areas of Network as a Service Technology.

The Specialized Sales professional serves as a catalyst for change, leveraging extensive coaching, industry expertise, and consultative sales experience in the Federal, State, Local and Education vertical. This role reinforces best practices and provides ongoing mentorship to sales professionals, focusing on mindset transformation, skill enhancement, and resource optimization to ensure teams are well-supported and positioned for success.

By advocating Lumen’s business impact and thought leadership, this professional establishes a foundation for outcome-based solutions. They identify attainable business outcomes and illustrate how Lumen’s growth services deliver value, enabling account teams to pursue new opportunities with the Fed/ SLED vertical.

They coach and empower the sales and customer success organization through localized enablement programs, collaborating with stakeholders to increase team knowledge and capability. This supports organizational transformation and drives key performance indicators, such as pipeline growth and a higher mix of solutions sold.

The Main Responsibilities

• Federal, State, Local, Education Account Sales
• Will assist early-stage customer development, focusing on our Network as a Service (NaaS) platform, and collaborate with channel partners, sales, and support teams to position Lumen services directly to customers.
• Acts as a virtual team member who helps define technology outcomes for customers.
• Works with account teams to identify opportunities, engage early, and support initial NaaS pilots and adoption.
• This position entails a thorough understanding of the customer's business objectives, industry landscape, technological trends, and competitive environment. Such expertise enables the formulation of effective strategies to identify and pursue opportunities for sales and customer success teams. It also involves building business relationships with senior customer stakeholders to facilitate discussions on how NaaS can support their desired outcomes.
• Orchestrate and deliver content, information, and tools to prepare sellers to deliver on Lumen business goals including building client relationships, identifying client need, how Lumen’s NaaS platform can meet client needs. Support thought leadership to generate new areas (NaaS) for the Lumen to up-sell and cross-sell.
• Serve as a liaison with the product organization to collect and relay customer feedback on areas requiring enhancement, to foster increased adoption of Lumen NaaS.
• Continually assesses and implements improved enablement methods. Works with Product, Marketing, and Sales Operations to develop content. Drives and measures initiatives, reports outcomes to stakeholders, and leads solutions workshops.

What We Look For in a Candidate

• Federal, State, Local, Education Account Experience Required
• Ability to speak, articulate and collaborate with the c-suite of customers around Network and Cloud and Applications.
• Strong Technical knowledge of As A Service and its applications
• Possess experience and a background in sales through Partner Channels, Wholesale, Federal, and Government sectors.
• Ability to orchestrate and provide the “bridge” between Product, Enablement, Sales, and Customers.
• Consultative, inquisitive approach to customer engagement (listen to understand, not to respond)
• Proven track record of managing successful GTM programs, especially as they relate to the launch of Minimum Viable Products (MVPs)
• Ability to translate the high-level vision to customer use-cases and the case studies.
• Similarly translate Lumen’s technical capabilities to the application of the technology to the customer
• Technical understanding of the digital marketplace/workflow
• Strong consultative selling expertise with ability to lead with questions and curiosity, not product.
• Program management experience as it relates to sales enablement and business development motions.
• Understanding of the financial models and commercial benefits of the XaaS model
• Ability to extract customer feedback (in a consultative manner) on Lumen’s direction and provide same to product.
• Bachelor’s Degree or equivalent years of experience

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$122,298 - $163,061 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$128,425 - $171,222 in these states: CO HI MI MN NC NH NV OR RI
$134,529 - $179,372 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:
Benefits

Bonus Structure

#LI-Remote #LIPOST-KS1

Requisition #: 341395

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

From metro connectivity to long-haul data transport to our edge cloud, security, managed service, and digital platform capabilities, we meet our customers’ networking needs today and as they build for tomorrow. Our experience-first approach to networking, edge cloud and cybersecurity connects people, data and apps―quickly, securely and effortlessly. We ignite business growth and accelerate innovation for 8 of the 10 most valuable brands in the world.