DELL TECHNOLOGIES SERVICES

GRADUATE INTERN, QUALITY ENGINEER

Are you passionate about working for a company with an unparalleled commitment to diversity, sustainability and our communities?

Dell Technologies Services (DT Services)is an organization within DellTechnologies.DT Servicesprovides support and extended warranty services, managed deployment, enterprise installation, and configuration services for both Enterprise and Client customers. It is one of the most strategic and profitable organizations in the company and is currently experiencing explosive global growth.DT Servicesis made up of global operations teams to include customer service, supply chain, and professionalservices;marketing and sales operations teams, finance, engineering, and more.

Global Process Engineering team is seeking an analytical thinker with solid communication skills to work on our Global Remote Support Process Engineering team. You'll be responsible for developing analytical approaches to generate key business program insights around impact and performance with the goal of driving business profitability and improving customer experience. You will work closely with cross-functional leaders to ensure the smooth execution, analysis and optimization of global business programs. Further to this, you will advocate business opportunity and highlight insights and impact from business programs. In this role, you will be expected to drive strategy one day while having the ability to roll up your sleeves and perform hands on analysis during other days.

WHAT YOU'LL ACHIEVE

• Partner with cross functional teams including but not limited to GlobalProcess Engineering teams, Remote Support, eServices, Services Parts and Field Services team to solution requirements that support simplifying, standardizing and automating Business Processes
• Drive analytical business judgment, market understanding, problem solving, and fact-based analysis to identify, prioritize, structure, and solve complex business problems
• Analyze, recommend, and implement enhancements to existing work methods, flows, and processes to optimize profitability and improve customer experience
• Work effectively with cross-functional partners to ensure collaborative solutions to meet business requirements
• Implement improvements by coordinating the activities of vendors, internal resources, and internal customers

TAKE THE FIRST STEP TOWARDS YOUR DREAM CAREER

Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

• Graduating in May 2022 with a Master's or a PhD in Industrial Engineering, Systems Engineering or Process Engineering
• Excel in Business analytics
• Proficiency with Microsoft Office tools
• Enthusiastic problem solver who has a solid track record in structuring and executing complex analyses to support strategy, and works well in a fast-paced, constantly evolving environment.
• High proficiency with structuring strategic analysis and storylines using MS Office tools
• Agile, Scrum Master, Six Sigma or Lean certification

HERE'S OUR STORY; NOW TELL US YOURS

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What's most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn't stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio forthe data era. Join us and become a part of what's next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and ourplanto make the world a better place by 2030 here .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here .

Dell Technologies Inc. is a multinational technology company. We are a diverse team with unique perspectives. United in our purpose, our strategy and our culture. Driven by our ambition and the power of technology to drive human progress. Unwavering in our commitment to equality, trust and advocacy for one another.