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Intern - Process Analyst - Summer 2020

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Lumen

Lumen

Intern - Process Analyst - Summer 2020

Broomfield, CO
Full Time
Paid
  • Responsibilities

    CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world's best networking company by solving customers' increased demand for reliable and secure connections. The company also serves as its customers' trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

    JOB SUMMARY

    CenturyLink's internship program is a 10 week, fast-paced and exciting opportunity to gain professional experience within your field of study and career interest. Interns within Service Delivery will be part of an accelerated learning experience, to challenge skills learned in the classroom and develop new skills while working on active CenturyLink work projects. The internship experience will take place with our Business Operation team members located in the Broomfield, CO office. During the summer, interns will be involved with sourcing, recruiting, and selecting great talent for CenturyLink. In addition, interns will connect to our company culture through community outreach projects, engage with our employee resource groups and be able to develop their professional skills and business acumen through frequent exposure to senior leadership, business functions, challenging projects, and a network of mentors and fellow interns. Come Intern with us and create the beginnings of a career right for YOU!

    JOB DESCRIPTION

    Six Sigma or lean focused role driving positive business outcomes, where your tasks may include:

    • Investigating business processes to define current state process definition.
    • Analyzing business processes and corresponding data to identify process constraints.
    • Leading the execution of small projects.
    • Driving partnership with business to drive deeper insights / root cause identification and action.
    • Partnering with other interns on project (to be determined).
  • Qualifications

    QUALIFICATIONS

    • Pursuing a Bachelor's or Master's degree in Business, Computer Science, or related field.
    • Enrolled at a 4-year accredited college or university; senior or master's level education status at the start of the internship (graduating August 2020 - July 2021).
    • Minimum Cumulative GPA: 3.0 or higher.
    • Must have transportation to/from work daily.
    • Must be available to work 30 - 40 hours, during the specified 10-week timeframe.
    • Available for Summer Internship Program: 6/1/2020 - 8/7/2020.
    • Six Sigma Green Belt or Lean certification preferred.
    • Applied Project management (PMP preferred).
    • Strong and demonstrated analytics capabilities with a focus towards process improvement.
    • Proven ability to drive business outcomes.
    • Soft Skills: Customer service, driver, partnership / influence, problem solver.
    • Strong skills with MS Office (Excel and PowerPoint).
    • Statistical Analysis skills desired.

    EDUCATION

    • Bachelors or Equivalent
    • Masters or Equivalent

    EEOSTATEMENT We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

    DISCLAIMER The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

  • Industry
    Information Technology and Services
  • About Us

    Lumen is a global company of approximately 38,000 professionals dedicated to unleashing the world's digital potential. Lumen frees businesses from the legacy communication experiences holding them back today by making IT environments more user-friendly and intuitive. Our experience-first approach to networking, edge cloud and cybersecurity connects people, data and apps―quickly, securely and effortlessly. We ignite business growth and accelerate innovation for 8 of the 10 most valuable brands in the world.