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IT Associate Professional, B2B Integration Analyst

Learn more about Ingram Micro
Ingram Micro

Ingram Micro

IT Associate Professional, B2B Integration Analyst

Williamsville, NY
Full Time
  • Responsibilities


    Ingram Micro is an integral part of the technology ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions and Lifecycle services. With more than $54 billion in revenue and the ability to reach 90% of the global population, we are one of the world’s largest technology distributors, serving our partners through operations in 61 countries with 29,000 associates.

    Ingram Micro has earned Great Place to Work Certification™ for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture. We truly are a great place to work.

    Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

    About our Team:

    The IT B2B Integration Solutions team is a frontline team deploying existing B2B EDI, XML and API business integration solutions. We support U.S. and Canada business integrating with customers, vendors, transportation partners and financial entities. We work closely with Ingram business teams, partners, and global IT B2B teams to align Ingram solutions with partners capabilities to make it easy to do business with Ingram Micro.

    Your role:

    • The IT Associate Professional, B2B Integration Analyst supports the alignment of information technology and business systems between our company and deployment integration with our business partners.

    • Direct interaction with our business teams, customers, vendors, and clients is required to establish business relationships and define deployment level integration requirements.

    • Facilitate and engage in initial integration conversations to identify partner needs/requirements and administer standard transaction questionnaires to refine transaction onboarding options.

    • Maintaining a schedule of EDI onboarding integration requests, coordinate & assign work to the technical integration team, and communicating this schedule to our partners/business teams. In summary the position is a frontend partner facing position to frame requirements for EDI integration changes or new EDI relationships and position a schedule of new work for transition to technical teams. These technical teams take over the request and work 1 on 1 to setup, test and implement the integration request.

    • Update and communicate regularly scheduled status of scheduling and onboardings in progress.

    • Multi-task and handle 15-25 requests in various progression simultaneously.

    • Basic knowledge of our business and client’s business is required.

    • Speak to basic business processes and integration topics/solutions.

    • Interact with our integration partners, the Associate Business Analyst-B2B will develop and maintain effective working relationships with these partners, related business teams and worldwide IT onboarding team.

    • Analyze partner ecommerce requirements based on the B2B business model.

    • Determine the scope of the EDI integration via interaction/communication directly with potential integration partners.

    • Utilizes structured interview processes to assist in establishing EDI onboarding requirements.

    • Provide EDI implementation teams with new work and constant flow of new EDI onboarding requests.

    • Provides timely updates to IT staff, external partners, and related business teams.

    • Ensure partner priorities and deadlines are communicated to all appropriate parties.

    What you bring to the role:

    • College degree or equivalent combination of education and experience, and 0 - 2 years functional experience.

    • 1-2 years ecommerce B2B integration experience preferred and basic technical IT mindset of various integration methodologies.

    • Highly organized with high quality written and verbal skill, collaboration, and IT requirements documentation/solutioning.

    • The ability to collaborate across business teams, business partners and IT onboarding teams is essential to be successful in this position.

    • Basic knowledge of distribution business and supplier/customer relationships preferred.

    This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

    The typical base pay range for this role in Buffalo, New York is USD $55,800 - $72,600 - $89,300 per year.

    The ranges above reflect the potential annual base pay for this role in Buffalo New York; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

    At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

    Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check that includes verification of vaccination status.

    Ingram Micro requires all new associates to be fully vaccinated against COVID-19. Therefore, this position requires applicants to submit proof, prior to start date, that the successful applicant is fully vaccinated against COVID-19. Ingram Micro will comply with applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs. Applicants will be notified of the requirements of Ingram Micro’s COVID-19 policy and process for verification of vaccination status prior to the start of employment.

    Ingram Micro believes there is no place in our society for social injustice, discrimination, or racism. As a company we do not – and will not – tolerate these actions.

    Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

  • Industry
    Information Technology and Services
  • About Us

    It’s no surprise that technology powers the planet. And what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population.

    By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world.

    What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else.

    Let’s shape tomorrow.