About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Lumen’s Internship Program is a path for career readiness in the 4th Industrial Revolution.

Be a part of an internship program, driving human progress through technology. During a 10- week period our summer interns innovate and make an impact by transforming industries across the globe and changing the world one connection at a time. Our interns are presented with real business challenges and provide solutions that make a difference across all areas of the company, all while learning the skills needed to successfully navigate the modern workplace.

The Experience

• Innovate – to deliver solutions to real business problems
• Transform – your skills and knowledge through challenging work projects
• Connect – to our company and culture creating valuable connections with your intern peers, work team and leaders across the organization.
• Impact – through Community & Social Involvement – collaborate with our ERGs to give back and make an impact in the communities Lumen serves.

The Main Responsibilities

Lumen is searching for a Billing Software Engineer Intern to join our development team for the summer of 2024 supporting our suite of billing applications. This person will partner in an agile team environment to develop code, test, and debug new software or enhancements to existing software. Develop solutions across many disciplines and be responsible for explaining solutions and procedures. Apply principles, theories and concepts and use methodologies, tools, documentation processes and test procedures to complete projects

Day-to-day could include:

• Partnering in an Agile Scrum team environment to be able to develop code, test, debug and support in production new software or enhancements to existing software
• Working closely with the technical staff to create solutions that meet business and technical requirements
• Collaborating with product developers in a fast-moving agile team to define and implement effective and efficient automated tests
• Documenting your own work to promote transparency and reuse
• Building unit tests, debug integration issues and deploy emergency patches as needed
• Building production-quality enterprise-grade systems that achieve target SLAs for scalability, reliability, and performance on schedule
• Accountability for successfully completing assignments or tasks; making clear, specific commitments to deliver results

What We Look For in a Candidate

Education Requirements

• Pursuing a bachelor’s or master’s degree in an IT-related degree program such as CIS or Computer Science.
• Enrolled at a 4-year accredited college or university; [junior/senior or Master’s level] education status at the start of the internship, graduating August 2024 – June 2025
• US work authorization is required

Proficiency and understanding of;

• Familiarity with various versioning tools and college algorithms
• Familiarity with Visual Studio and C# development
• Experience with Microsoft Office Suite

Professional Attributes

• Exhibit critical thinking skills and time management/prioritization skills
• Quick learner and not afraid to work with new technology
• Strong problem-solving, time management, written and verbal communication skills
• Highly motivated and organized

Critical Skills needed to be successful:

1. Detailed oriented – able to clearly and accurately express technical details in an understandable format
2. Eager to learn – Technology is constantly changing, and having the drive to learn new technology and apply it is essential to success
3. Team Player – You’ll need to rely on other people to be complete the project, and need to work well with others
4. Problem-Solver – you will need to be able to analyze a situation and make recommendations for resolutions, sometimes these answers are not obvious

Work Setting

• This is a fully remote – work from home position.
• Intern must be able to work 30-40 hours per week during the 10-week program (June – August)

What to Expect Next

After completion and submission of your application, you will be asked to participate in a virtual video interview. This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position. A separate email invitation will be sent to you (check your spam) within 6 hours of application. For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application. Thank you!

Requisition #: 331195

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min:

25

Salary Max:

41

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Lumen is a global company of approximately 38,000 professionals dedicated to unleashing the world's digital potential. Lumen frees businesses from the legacy communication experiences holding them back today by making IT environments more user-friendly and intuitive. Our experience-first approach to networking, edge cloud and cybersecurity connects people, data and apps―quickly, securely and effortlessly. We ignite business growth and accelerate innovation for 8 of the 10 most valuable brands in the world.