ABOUT LUMEN

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

THE ROLE

Lumen’s Internship Program is a path for career readiness in the 4th Industrial Revolution.  Be a part of an internship program, driving human progress through technology.  During a 10- week period our summer interns innovate and make an impact by transforming industries across the globe and changing the world one connection at a time.  Our interns are presented with real business challenges and provide solutions that make a difference across all areas of the company, all while learning the skills needed to successfully navigate the modern workplace.

The Experience 

-    Innovate – to deliver solutions to real business problems  -    Transform – your skills and knowledge through challenging work projects -    Connect – to our company and culture creating valuable connections with your intern peers, work team and leaders across the organization. -    Impact – through Community & Social Involvement – collaborate with our ERGs to give back and make an impact in the communities Lumen serves.

THE MAIN RESPONSIBILITIES

As a Business Analyst Intern in our North America Operations organization, you will work collaboratively with our strategy, planning, and digital operations team to manage, coordinate, and implement projects within North American Operations. Tasks during the 10 weeks will have impact on customers and the business through analysis with director oversight. Business Analyst interns will have the potential to create and improve our processes through data research and mining while also presenting on data found. This will give interns the opportunity to have a customer facing role while also improving the company through research and technical training.

• Responsible for understanding source data structures and models, producing raw data, data mining, data compilation, completing a variety of analyses (many times using disparate data sources), and creating effective presentations to answer the complex questions posed by the business. 
• Responsible for conducting or assisting in the documentation of simple to moderate business analysis projects under direct supervision
• Works with other team members and subject matter experts to resolve certain questions that are received.
• Process and project management orientation   -Help customers buy products digitally

WHAT WE LOOK FOR IN A CANDIDATE

-    EDUCATION REQUIREMENTS  -    Enrolled at a 4-year accredited college or university, rising senior, master’s level, or PhD level education status at the start of the internship, graduating August 2022 – May 2023. -    Major/Degree: In pursuit of degree in Business, Finance, Management, Computer Science, MIS, Statistics, or a related field

-    PROFICIENCY AND UNDERSTANDING OF:  -    Strong Microsoft Suite knowledge -    Ability to create pivot tables, chart wizards, and other data/reporting tools -    General technical acumen 

-    PROFESSIONAL ATTRIBUTES -    Strong drive for results and taking initiative -    Attention to detail with good organizational capabilities.  -    Ability to prioritize with good time management skills. -    Solid understanding of a particular technology discipline and is proactive in seeking out learning opportunities. -    Good problem-solving skills and ability to methodically work through complex issues. -    Curious Minded- must be able to question the norm -    Ability to take direction and produce results from it -    Ability to be inquisitive, critical thinking, and adaptable -    Ability to collaborate and have agility while making effective decisions -    Excellent ability to effectively generate cross-departmental cooperation between operational groups, business product units, process and systems professionals. -    Exceptional ability to develop successful relationships at all levels in a professional, diligent and courteous manner.  -    Strong written and verbal communication skills

-    WORK SETTING -    Ideally the position will be in one of the following offices: Broomfield, CO or Remote- Work From Home -    Intern must be able to work 30-40 hours be week during the 10-week program (June – August) -    Intern must have reliable transportation to/from work location (Lumen does not provide transportation to/from Lumen office locations)  

WHAT TO EXPECT NEXT

After completion and submission of your application, you will be asked to participate in a virtual video interview. This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position.  A separate email invitation will be sent to you (check your spam) within 6 hours of application.  For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application.  Thank you!

Requisition #: 263185

EEO STATEMENT We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

DISCLAIMER The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Lumen is a global company of approximately 38,000 professionals dedicated to unleashing the world's digital potential. Lumen frees businesses from the legacy communication experiences holding them back today by making IT environments more user-friendly and intuitive. Our experience-first approach to networking, edge cloud and cybersecurity connects people, data and apps―quickly, securely and effortlessly. We ignite business growth and accelerate innovation for 8 of the 10 most valuable brands in the world.