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Intern, Client Services Manager, Summer FIS University Program 2022

FIS

FIS

Intern, Client Services Manager, Summer FIS University Program 2022

Milwaukee, WI
Internship
Paid
  • Responsibilities

    Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all fun.

    JOIN THE 2022 FIS UNIVERSITY SUMMER INTERNSHIP PROGRAM!

    As a 2022 FIS University Program Summer Intern, you will have the opportunity to participate in team projects, social events, professional development seminars, and work alongside team mentors. This is a full-time (40hrs/week) paid internship that will begin on June 6, 2022 and conclude on August 12, 2022.

    ABOUT THE TEAM

    The Client Service Management Team manages the service side of the client relationship with financial institutions that use FIS for their data processing. Service activities include assisting customers with escalations, effective oversight of client project implementations, providing training options for customers, and overseeing customer billing. The Client Service Manager develops a strong working relationship with their assigned clients and FIS resources that interact with their clients.

    WHAT YOU WILL BE DOING

    • You will assist Success Managers with servicing their client portfolios.
    • You will assist with tracking escalations for tickets and projects
    • You will assist with setting up Client Meetings
    • Learn and work with PowerBI to provide internal client reporting.

    WHAT YOU BRING

    • Rising Senior (graduating December 2022 through May 2023)
    • Proficiency in Microsoft Office Suite
    • Self-motivated and a willingness to learn
    • Excellent communication and interpersonal skills

    WHAT WE OFFER YOU

    • Competitive full-time paid summer internship
    • Opportunity to participate in projects that directly impact business value
    • The chance to work on some of the most challenging, relevant issues in financial services & technology
    • Time to support charities and give back to your community
    • A work environment built on collaboration, flexibility, and respect

    VACCINATION REQUIREMENTS

    All employees must be fully vaccinated against COVID-19 on or before December 31, 2021. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

    PRIVACY STATEMENT

    FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

    EEOC STATEMENT

    FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

    For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

    SOURCING MODEL

    Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

  • Industry
    Information Technology and Services
  • About Us

    With a 50-year history rooted in the financial services industry, FIS™ is the world’s largest global provider dedicated to financial technology solutions. We reach well beyond geographical and cultural borders in countries throughout the world. Our work and vision continue to expand with a strategy that has given FIS one of the most comprehensive solution sets in its industry. FIS is a Fortune 300 company and is a member of Standard & Poor’s 500® Index.