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Office Support Intern

Zebra Technologies

Zebra Technologies

Office Support Intern

Lincolnshire, IL
Internship
Paid
  • Responsibilities

    The Office Support Intern will assist in objectives that support, develop, and grow Zebras' "unmanaged" partners.

    Responsibilities

    • Handles inbound phone and e-mail activity from unmanaged partners who require support; assists with inquiries related to products; directs partners to appropriate Zebra personnel for resolution; captures initial sales opportunity details and engages appropriate resources to manage moving forward.
    • Supports Zebra compliance efforts by proactively following up with unmanaged partners to ensure compliance is being met.
    • Supports newly admitted Zebra partners by assisting with onboarding, including any required training on the partner program, tools, and products.
    • Supports special product-focused initiatives (ie, Card, Supplies, MP7000) for unmanaged partners who are strong prospects based on their business model and market focus.
    • Proactive feedback on partner opportunities to internal sales team and sales managers
    • Continuous product and applications training.
    • Performs other duties as assigned.
  • Related Article
  • Qualifications
    • Junior/Senior Bachelor or Associate Degree-Related Major.
    • 3+ years customer service experience.
    • Excellent verbal and written communication skills.
    • Highly organized and strong ability to prioritize tasks.
    • Proficient in MS Office; familiarity with CRM systems.
    • Creative problem solving.
    • Attention to detail, accuracy and a sense of urgency.
  • Industry
    Information Technology and Services
  • Fun Fact
    Legend has it that one of the executive’s wives came up with the name “Zebra” from the striped-pattern’s resemblance to a bar code.
  • About Us

    Zebra builds tracking technology and solutions that generate actionable information and insight, giving companies unprecedented visibility into their businesses by giving physical things a digital voice.