ABOUT LUMEN

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

THE ROLE

LUMEN’S INTERNSHIP PROGRAM IS A PATH FOR CAREER READINESS IN THE 4TH INDUSTRIAL REVOLUTION.

Be a part of an internship program, driving human progress through technology.  During a 10- week period our summer interns innovate and make an impact by transforming industries across the globe and changing the world one connection at a time.  Our interns are presented with real business challenges and provide solutions that make a difference across all areas of the company, all while learning the skills needed to successfully navigate the modern workplace.

THE EXPERIENCE

• INNOVATE – to deliver solutions to real business problems

• TRANSFORM – your skills and knowledge through challenging work projects

• CONNECT – to our company and culture creating valuable connections with your intern peers, work team and leaders across the organization.

• IMPACT – through Community & Social Involvement – collaborate with our ERGs to give back and make an impact in the communities Lumen serves.

THE MAIN RESPONSIBILITIES

As an Operations Engineer intern in our North American Operations organization, you will work collaboratively with our Network Operations Automation Team optimizing troubleshooting procedures and expanding technician capabilities via automation and tools. Tasks during the 10 weeks will include automation of manual tasks as well as software development. You will need a high level of engagement and ability to take initiative, ask questions, learn quickly, and work in a team environment. Other tasks may include:

• Prepare and deploy network configuration changes to support audits and other projects promoting network cleanliness.

• Effectively manage and deliver multiple projects to operational stability.

• Communicate with all stakeholders throughout a project to gain clarification of requirements, provide project status, identify gaps, identify issues, discuss schedules.

• Effectively estimate the time it will take for themselves and others to perform tasks and are able to influence the team's work to be completed within those timeframes.

• Support existing applications and procedures.

• Write documentation to support applications and processes

WHAT WE LOOK FOR IN A CANDIDATE

Education Requirements

• Enrolled at a 4-year accredited college or university- rising senior or masters level status at the start of the internship, graduating August 2022 – May 2023.

• Major/Degree: In pursuit of degree in Data Science, MIS, CIS, Engineering, or a related field.

Proficiency and understanding of:

•     Microsoft Suites 

•     Hands-on development experience with backend languages like Java and/or Python and databases such as SQL/MongoDB/Oracle. Experience with NodeJS is desirable. 

•     Familiarity with web technologies such as HTML/CSS, Django, and JavaScript. (React/jQuery/Angular are desirable.) 

•     Experience working in Windows and Unix environments, including file structures, grep, and basic shell scripting. 

•     Understanding of XML, JSON, and data structure fundamentals. 

•     Familiarity with Agile methodology of development and user of Git (or similar) for version control is plus

•     Knowledge of L2/L3 networking protocols such as MPLS, BGP, 802.1q, and TCP/IP is a plus .

•     Networking is a plus 

•     Python

•     Yaml

•     Ansible

•     Version control, Git, Gitlab, Github

Professional Attributes

•     Strong drive for results/solutions and taking initiative to resolve problems

•     Strong Tech background and desire to learn more in the tech realm

•     Ability to be resourceful and adaptable- independently and in a team environment 

•     Ability to collaborate and have agility while making effective decisions

•     Strong written and verbal communication skills 

•     Flexible and adapts well to change

•     Continuous improvement mindset and the ability to analyze business processes to identify process improvements and optimization

Work Setting

•     Ideally the position will be in the following office: Tempe, AZ

•     Intern must be able to work 30-40 hours be week during the 10-week program (June – August)

•     Intern must have reliable transportation to/from work location (Lumen does not provide transportation to/from Lumen office locations)

•     US work authorization

WHAT TO EXPECT NEXT

After completion and submission of your application, you will be asked to participate in a virtual video interview. This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position.  A separate email invitation will be sent to you (check your spam) within 6 hours of application.  For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application.  Thank you!

Requisition #: 316959

EEO STATEMENT

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

DISCLAIMER

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Lumen is a global company of approximately 38,000 professionals dedicated to unleashing the world's digital potential. Lumen frees businesses from the legacy communication experiences holding them back today by making IT environments more user-friendly and intuitive. Our experience-first approach to networking, edge cloud and cybersecurity connects people, data and apps―quickly, securely and effortlessly. We ignite business growth and accelerate innovation for 8 of the 10 most valuable brands in the world.