ABOUT LUMEN

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

THE ROLE

Lumen’s Internship Program is a path for career readiness in the 4th Industrial Revolution. 

Be a part of an internship program, driving human progress through technology.  During a 10- week period our summer interns innovate and make an impact by transforming industries across the globe and changing the world one connection at a time.  Our interns are presented with real business challenges and provide solutions that make a difference across all areas of the company, all while learning the skills needed to successfully navigate the modern workplace.

The Experience

•     Innovate – to deliver solutions to real business problems 

•     Transform – your skills and knowledge through challenging work projects

•     Connect – to our company and culture creating valuable connections with your intern peers, work team and leaders across the organization.

•     Impact – through Community & Social Involvement – collaborate with our ERGs to give back and make an impact in the communities Lumen serves.

Quality Assurance Engineer Interns will have the potential to use automation and agile methodologies to provide functional, regression, sanity and integration testing, defect tracking and resolution, and assistance for User Acceptance Testing.  As a QA Intern you will support functional testing procedures for an ongoing program/project including Test Automation. Have responsibility for planning, developing, and executing tests for complex systems and equipment. This individual will collaborate with various teams across IT to identify the impacts of test requirements and improve the overall quality of the final deliverables.

The intern for this role should be ready to take initiative, bring ideas to implement modern technologies and solutions.

THE MAIN RESPONSIBILITIES

• Analyze new features to the product based on functional and design specifications, recommending appropriate test strategies 

• Creation of Functional / End to End / Solution Test Plans, Test Cases, Test Reports utilized by local, remote, external, and offshore testing teams 

• Responsible to test all aspects of Software Testing – Planning, Creating & Executing Manual and Automated Test activities in an Agile environment. 

• Work closely with Customer Service and Beta teams by assisting with customer escalations and reproduction of issues. 

• Use of defect tracking tools to log, manage, resolve, and report on bugs/defects.

• Track & analyze test results and work closely with the developers to isolate and reproduce defects. 

• Gather and analyze software quality and performance metrics throughout the software development life cycle 

• Collaborate with various teams across IT to identify the impacts of test requirements and improve the overall quality of the final deliverables. 

• Contribute towards continual process improvement. 

• Partner with various aspects of software development activities to gain exposure to other roles.

• Actively participate in the process improvements to enhance best practices for quality assurance.

WHAT WE LOOK FOR IN A CANDIDATE

 Education Requirements

•     Enrolled at a 4-year accredited college or university, rising senior or master’s level education status at the start of the internship, graduating August 2022 – May 2023.

•     Major/Degree: In pursuit of degree in Computer Science, Computer Engineering, Information Systems, or a related field equivalent experience.

Proficiency and understanding of:

•     Exposure to programming languages like JAVA, C, C++ and SQL.

•     Exposure to quality assurance testing tools.

•     Exposure or Knowledge of Test-Driven Development (TDD) and Behavior driven development (BDD) 

•     Understanding of Agile methodology

•     Strong drive for results and taking initiative

•     Ability to be resourceful and adaptable

•     Ability to collaborate and have agility while making effective decisions

•     Strong written and verbal communication skills

•     Ability to interact with business partners and drive the conversation.

•     Flexible and adapts well to change

•     A curious mindset with a solutions orientation

Work Setting

•     The position is work from home

•     Intern must be able to work 30-40 hours be week during the 10-week program (June – August)

•     Intern must have reliable transportation to/from work location (Lumen does not provide transportation to/from Lumen office locations)

•     US work authorization

WHAT TO EXPECT NEXT

After completion and submission of your application, you will be asked to participate in a virtual video interview. This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position.  A separate email invitation will be sent to you (check your spam) within 6 hours of application.  For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application.  Thank you!

Requisition #: 317832

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position.  Job-related concerns noted in the background screen may disqualify you from the new position or your current role.  Background results will be evaluated on a case-by-case basis.

EEO STATEMENT

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

DISCLAIMER

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Lumen is a global company of approximately 38,000 professionals dedicated to unleashing the world's digital potential. Lumen frees businesses from the legacy communication experiences holding them back today by making IT environments more user-friendly and intuitive. Our experience-first approach to networking, edge cloud and cybersecurity connects people, data and apps―quickly, securely and effortlessly. We ignite business growth and accelerate innovation for 8 of the 10 most valuable brands in the world.