ABOUT LUMEN

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

THE ROLE

Lumen’s Internship Program is a path for career readiness in the 4th Industrial Revolution.

Be a part of an internship program, driving human progress through technology.  During a 10- week period, our summer interns innovate and make an impact by transforming industries across the globe and changing the world one connection at a time.  Our interns are presented with real business challenges and provide solutions that make a difference across all areas of the company, all while learning the skills needed to successfully navigate the modern workplace.

The Experience

• Innovate – to deliver solutions to real business problems

• Transform – your skills and knowledge through challenging work projects

• Connect – to our company and culture creating valuable connections with your intern peers, work team and leaders across the organization.

• Impact – through Community & Social Involvement – collaborate with our ERGs to give back and make an impact in the communities Lumen serves.

THE MAIN RESPONSIBILITIES

Revenue Management Analyst will assist with the development and tracking of an overall strategy and management of the re-rate program, pricing rules, and exclusion process through market alignment, profitability programs and cost savings initiatives. This role and organization will be responsible for implementing consistent processes and overall company guidance on rerates while managing Customer Success policy related to credit and disputes. 

Potential activities include:

•     Help develop, implement and track Rerate program(s):

•     Provide support to data managers on various projects in collaborative or independent environment

•     Query databases using statistical computer languages and build models that draw on strong understanding of mathematical programming techniques

•     Record and interpret data for analyses, reporting, interpreting, or publishing

•     Conducting system testing and validation procedures

•     Review and help modify Do Not Touch List

•     Renewal strategy and reporting

•     Monitors and analyzes customer churn and proactively responds to optimize rates and reduce churn

•     Help develop and maintain data quality measurements and metrics dashboard

•     Track every deal from Pricing – Sale – Provisioning – Billing (Access and Revenue) – Tie out every circuit installed to Access Billing and Revenue Billing - compare actual margins vs. planned

WHAT WE LOOK FOR IN A CANDIDATE

Minimum Requirements:

•     Pursing a bachelor’s or master’s degree in Data Management/ Scientist, IT Development/ Databasing, Financial Analytics or related field.

•     Experience using some or all of the following: SQL, MS AccessTableau, MongoDB, PowerBI.

•     Relational database systems, or statistics.

•     Knowledge in Business Management and Finance disciplines.

•     Enrolled at a 4-year accredited college or university; as junior, senior or master’s level education status at the start of the internship (graduating after August 2023).

•     Must have transportation to/from work daily.

•     Must be available to work 30 – 40 hours, during the specified 10-week timeframe.

Preferred Qualifications:

•     Excellent working knowledge of personal computers, spreadsheet and presentation software (Excel, Word and PowerPoint). 

•     Strong analytical, presentation, and communication skills. 

•     Self-directed. 

•     Project Management skills. 

•     Goal and detail oriented. 

•     Ability to manage financial models and develop business cases.

WHAT TO EXPECT NEXT

After completion and submission of your application, you will be asked to participate in a virtual video interview. This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position.  A separate email invitation will be sent to you (check your spam) within 6 hours of application.  For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application.  Thank you!   Requisition #: 318552

EEO STATEMENT

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

DISCLAIMER

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Lumen is a global company of approximately 38,000 professionals dedicated to unleashing the world's digital potential. Lumen frees businesses from the legacy communication experiences holding them back today by making IT environments more user-friendly and intuitive. Our experience-first approach to networking, edge cloud and cybersecurity connects people, data and apps―quickly, securely and effortlessly. We ignite business growth and accelerate innovation for 8 of the 10 most valuable brands in the world.