ABOUT LUMEN

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

THE ROLE

Lumen’s Internship Program is a path for career readiness in the 4th Industrial Revolution. 

Be a part of an internship program, driving human progress through technology.  During a 10- week period our summer interns innovate and make an impact by transforming industries across the globe and changing the world one connection at a time.  Our interns are presented with real business challenges and provide solutions that make a difference across all areas of the company, all while learning the skills needed to successfully navigate the modern workplace.

The Experience

•     Innovate – to deliver solutions to real business problems 

•     Transform – your skills and knowledge through challenging work projects

•     Connect – to our company and culture creating valuable connections with your intern peers, work team and leaders across the organization.

•     Impact – through Community & Social Involvement – collaborate with our ERGs to give back and make an impact in the communities Lumen serves.

THE MAIN RESPONSIBILITIES

•     Provide security support to projects teams including special access assignment following Security controls & compliance

•     Respond rapidly and efficiently to requests requiring security control changes

•     Function in Help Desk capacity to ensure tickets are worked in a timely and efficient manner

•     Work closely with both IT and Business to ensure ticket requests are understood and routed properly

•     Assure SAP security configuration compliance with Client standards and Process SOX controls

•     Ability to work with Fire Fighter Owners & Controllers to ensure logs are reviewed and approved in a timely Manner

•     Execute periodic SAP GRC Critical Transaction code Review

•     Execute Segregation of duties (SOD) background jobs, document and inform risk where applicable and mitigate risk 

•     Confirm SOD Requirements (Including Regulatory Compliance requirements)

•     Perform Periodic Assessment to validate Adherence to polices and Rules

•     Mitigate the Risk of Intentional Fraud or unintentional error to the Organization

•     Monitoring Critical transactions and Fine-tuning Authorizations and Reporting

•     Understand Audit Controls and dependency on information security management principles. 

•     Capture quarterly and annual control evidence and ensure there are no control deficiencies. 

•     Work with Process Integration & Governance, internal and external auditors to support risk management, compliance, and audit queries.

•     Assist auditor team with required information related to end user access on SAP applications 

•     Work with SAP User provisioning and Role Management Module to Provision New user Assignments or Positions without Risk 

•     Work with change Management team to track Change Approval and Deployment of security role deliverables

•     Develop, maintain, and enforce security policies and procedures aligned with best practices and leads other process improvement initiatives 

•     Identify automation opportunities, communicate need to management, and work with IT to design and deploy initiative(s)

Note:  The SAP ERP ecosystem is very complex and integrated with many different SAP and non-SAP Systems. The job of SAP Security Analyst is technical in nature.

WHAT WE LOOK FOR IN A CANDIDATE

Education Requirements

•     Enrolled at a 4-year accredited college or university, rising senior or master’s level education status at the start of the internship, graduating August 2023 – June 2024.

•     Major/Degree: In pursuit of degree in Computer Science, Information Systems, or similar technical degree field.

Work Setting

•     This position will be fully remote – work from home.

•     Intern must be able to work 30-40 hours be week during the 10-week program (June – August)

•     US work authorization may be required for this role.

Professional Attributes

•     Strong drive for results and taking initiative

•     Ability to be resourceful and adaptable

•     Ability to collaborate and have agility while making effective decisions

•     Strong written and verbal communication skills

•     Ability to interact with business partners and drive the conversation.

•     Flexible and adapts well to change

Critical Skills needed to be successful:

•     Detailed oriented – able to clearly and accurately express technical details in an understandable format

•     Eager to learn – Technology is constantly changing, and having the drive to learn new technology and apply it is essential to success

•     Team Player – You’ll need to rely on other people to be complete the project, and need to work well with others

•     Problem-Solver – you will need to be able to analyze a situation and make recommendations for resolutions, sometimes these answers are not obvious

  WHAT TO EXPECT NEXT

After completion and submission of your application, you will be asked to participate in a virtual video interview. This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position.  A separate email invitation will be sent to you (check your spam) within 6 hours of application.  For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application.  Thank you!

Requisition #: 317818

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position.  Job-related concerns noted in the background screen may disqualify you from the new position or your current role.  Background results will be evaluated on a case-by-case basis.

EEO STATEMENT

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

DISCLAIMER

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Lumen is a global company of approximately 38,000 professionals dedicated to unleashing the world's digital potential. Lumen frees businesses from the legacy communication experiences holding them back today by making IT environments more user-friendly and intuitive. Our experience-first approach to networking, edge cloud and cybersecurity connects people, data and apps―quickly, securely and effortlessly. We ignite business growth and accelerate innovation for 8 of the 10 most valuable brands in the world.