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Technical Customer Support Intern

Zebra Technologies

Zebra Technologies

Technical Customer Support Intern

Lincolnshire, IL
Part Time
Paid
  • Responsibilities

    The Technical Customer Support Intern will help drive next generation support model and being a part of our Customer self service strategy team. They will act as a core team member of Zebra Technical Support’s digital transformation team helping drive the strategy and implementation of next generation support tools and processes; research current and next generation self service and support automation technologies and help provide recommendations for how Zebra could adopt.

    Responsibilities

    • Help drive next generation support model and being a part of our Customer self service strategy team.
    • Act as a core team member of Zebra Technical Support’s digital transformation team helping drive the strategy and implementation of next generation support tools and processes
    • Research current and next generation self service and support automation technologies and help provide recommendations for how Zebra could adopt.
  • Related Article
  • Qualifications

    Qualifications

    • Junior/Bachelor Degree-Related Major (i.e. Technical Degree).
    • Technical Certifications preferred.
    • 1-3 years demonstrated working experience required.
    • Basic computer literacy with a working knowledge of the Microsoft Office Package.
    • Demonstrates ability to articulate technical issues in simple to understand terms to both management and customers.
    • Demonstrates strong customer service and communication skills.
  • Industry
    Information Technology and Services
  • Fun Fact
    Legend has it that one of the executive’s wives came up with the name “Zebra” from the striped-pattern’s resemblance to a bar code.
  • About Us

    Zebra builds tracking technology and solutions that generate actionable information and insight, giving companies unprecedented visibility into their businesses by giving physical things a digital voice.