Thomas J. Watson said it best: "Good design is good business." Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!

Your Role and Responsibilities

The Junior User Researcher will be responsible for conducting user research, and identifying the best method based on research goals and resources. The Researcher is responsible for all aspects of research (planning, execution, analysis, reporting) for both formative and evaluative, in-person and remote, and moderated and unmoderated testing. You will use a variety of user testing methodologies to reveal actionable customer insights for leadership, product teams, and marketing. You are comfortable working with data, from gathering and analysis through to design and presentation. You can collaborate effectively with product management, engineering, and remote teams. You can demonstrate leadership, technical curiosity, and tenacity. You'll have the opportunity to develop trouble shooting and problem-solving capabilities, quantitative research capabilities, work along side product teams in an agile environment, develop insights suited to product teams, and advocate for the voice of the consumer.

Job Functions / Key Responsibilities

As a user researcher, you will design and execute research according to research best practices, and in a timely fashion. You will work with a small team of researchers who support multiple brands, and web, mobile web, iOS, and Android platforms within the The Weather Company Consumer business.

This is an office-based position located in Brookhaven, GA.

About Business Unit

IBM is a leading provider of enterprise security solutions. Named by industry analysts as a leader in 12 security market segment categories, IBM Security is a multi-billion dollar business that is rapidly growing. In an industry focused on building walls, IBM Security is focused on creating an open, connected security ecosystem that leverages AI and cloud to help clients improve compliance, stop threats, and grow their business securely.

Your Life @ IBM

What matters to you when you're looking for your next career challenge? Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible. Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries. Location Statement For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Technical and Professional Expertise

• B.S. in Experimental Psychology, Cognitive Science, Human Factors, Human Computer Interaction, Anthropology, Sociology, Industrial Design, Interaction Design, or related discipline preferred
• Foundational understanding of User-Centered Design, Design Thinking, and Usability best practices
• Able to juggle more than one project at a time without losing productivity or momentum
• Ability to work collaboratively or in isolation
• Experience with a variety of design research methodologies
• Fluent English and excellent, demonstrated written and verbal communication skills
• Basic knowledge with analysis of quantitative and qualitative data
• Basic knowledge in designing software products and applications
• Portfolio and work samples including user-centered research
• Demonstrated written and verbal communication skills, including techniques to persuade and negotiate and the ability to articulate alternative approaches

Preferred Technical and Professional Expertise

• Masters Degree in Cognitive Science, Human Factors, Human Computer Interaction, Experimental Psychology, Social Psychology, Anthropology, Interaction Design, or related discipline
• Familiarity with research tools to conduct in-lab data capture and analysis, and remote testing data capture and analysis (e.g. UserZoom, Morae etc.)

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.