Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world.

By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next.

At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future.

The Role

Provide expert technical direction across multiple and complex systems, including planning, designing, implementing, and maintaining enterprise-level network infrastructure. This role combines advanced networking expertise with collaboration and leadership to ensure optimal network performance, security, and scalability across the organization. The position requires working with cross-functional teams, mentoring junior engineers, and processing service requests for complex networking challenges while maintaining high availability and security standards.

You must be a US Citizen or Permanent Resident/Green Card for consideration for this position. This position will have support responsibilities for Government contracts and will additionally require successfully passing GSA suitability (public trust/Tier 2S) investigations.

Location

This is a work from home position within the US.

The Main Responsibilities

• Engineer and support routing & switching services with day-to-day and on-call responsibilities.
• Deliver and maintain data center fabric / SDN environments including service requests, upgrades, problem remediation, and standardization across environments.
• Perform complex network changes and migrations ensuring change planning, risk management, rollback readiness, and post-change validation.
• Assist with load balancing operations and request fulfillment
• Provide escalation and incident leadership for complex, cross-domain outages and degradations; drive root-cause isolation, restoration, and durable fixes while coordinating stakeholders.
• Familiarity with hybrid connectivity patterns that integrate on-prem and cloud network services, ensuring seamless routing, segmentation, and operational supportability for migrations and steady-state operations.
• Monitor and optimize network health using observability and diagnostic tooling, proactively identifying risks and improving reliability.
• Develop and maintain engineering documentation including network/service diagrams, design references, operational runbooks, and standards.
• Familiarity with automation and operational efficiency of operational tasks.
• Collaborate with internal partners and external vendors to deliver business-focused solutions.
• Mentor and provide technical leadership through peer reviews, knowledge sharing, and setting best practices for consistent engineering outcomes.

What We Look For in a Candidate

• Bachelor’s degree or equivalent education and experience with typically 5+ years Enterprise level support and design experience
• Data Center Experience: Proven experience, or a willingness to learn, maintaining Cisco ACI.
• Networking Technologies: Demonstrated expertise in implementing and managing enterprise-level services including advanced routing protocols (BGP and OSPF), virtual routing (VRFs), and network segmentation.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$105,786 - $141,047 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$111,074 - $148,099 in these states: CO HI MI MN NC NH NV OR RI
$116,364 - $155,152 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:
Benefits
Bonus Structure

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Requisition #: 341755

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen’s Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

From metro connectivity to long-haul data transport to our edge cloud, security, managed service, and digital platform capabilities, we meet our customers’ networking needs today and as they build for tomorrow. Our experience-first approach to networking, edge cloud and cybersecurity connects people, data and apps―quickly, securely and effortlessly. We ignite business growth and accelerate innovation for 8 of the 10 most valuable brands in the world.