When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you’ll be doing...

Our ability to deliver projects on-time and on-budget is critical to driving innovation for our customers. You will be responsible for program evaluation and performance assessment; tracking and reporting to stakeholders and executives; analyzing and managing marketing platform investments and programs to evaluate success and measure KPIs; and establish governance across Marketing and Customer Experience technology programs. The ideal candidate will collaborate across various organizations to ensure program success by delivering a cost-effective marketing analytics strategy to meet the business strategy.

Responsibilities include:

• Being part of the Martech and CXtech team to manage comprehensive analyses on marketing platform investments to enable next-gen technology foundation and analytics capabilities aligned with Martech and CXtech strategy.
• Working closely with GTS, FP&A and marketing teams to develop and establish KPIs and ROI to measure success on the investment of the Martech and CX tech platforms to support transformational projects such as Real Time Marketing and Pega Decisioning.
• Performing detailed financial, campaign and operational data analyses in support of Martech and CXtech platform rollout planning and strategic business cases and recommend cost-effective strategy to improve performance and results.
• Creating and maintaining metrics reports to ensure program success.
• Proactively exploring data to find trends, establish KPIs and scorecards for marketing performance monitoring.
• Establishing governance across program to improve process flow and increase efficiencies.
• Sourcing and querying data required for Martech and CXtech project analyses and use visualization tools to present complex data in a simple, engaging manner for the business stakeholders.

What we’re looking for...

You’re great at bringing people together from different functions to work towards a common goal. Driving projects forwards gives you a lot of satisfaction, whatever the obstacles you encounter on the way in a rapidly changing environment. You enjoy facilitating and are an excellent communicator, helping everyone to perform at their best.

You’ll need to have :

• Bachelor’s degree in business, marketing, information systems, analytics/business intelligence or other related discipline or four or more years of work experience.
• Six or more years of relevant work experience.
• Project management experience.
• Experience translating data into compelling stories and presenting recommendations leveraging visualization tools.
• Experience with developing and tracking key financial and other relevant KPIs to ensure program success.
• Experience with analytical tools (Excel, Alteryx, SQL, Tableau, etc.)
• Experience working with Transformational projects with strategic and bottom- line impact.
• Experience with projects leading to process improvement in Technology or Telecomm space.
• Experience with Pega Decisioning Platform.
• Experience with Martech platforms and Adobe stack.

Even better if you have one or more of the following:

• Advanced degree.
• Strategic experience with a consulting firm or strategic role/projects.
• Demonstrated negotiation and problem-solving skills.
• Ability to excel at both strategic planning and execution levels.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

At Verizon, we're a human network, connected across the globe and working behind the scenes. Our V Teamers lift up communities and make an impact while enjoying the flexibility to focus on the passions that matter most. That’s life in the #NetworkLife.