When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

Must be a current participant of the Department of Defense Skillbridge Program or of the Hiring our Heroes Corporate Fellowship Program.

We are looking for a motivated individual to manage consumer individual rights requests on the privacy compliance operations team. The individual must have knowledge of data privacy laws, strong program & project management capabilities, and some operations experience.

The right candidate will be responsible for managing the implementation and administration of data privacy operations functions related to consumer file download requests, tracking/validation of requests, and releasing validated files to consumers. The candidate will work with cross-functional teams to develop & document privacy operations processes, manage the testing and validation of customer files, manage privacy download issues, and the build & maintenance of the personally identifiable information data dictionary. Privacy operations is responsible for ensuring the timely delivery of consumer download files within legal guidelines.

The Privacy Operations candidate will be a part of a team that performs Program Management/Scrum Master activities and collaborates on third-party integrations with the Verizon Privacy Dashboard. This team also works closely with Privacy Legal Partners & the Third-Party team to identify third-party vendor’s data requiring integration into the Verizon Privacy Dashboard and the validation of their data elements for the distribution of consumer file requests. The teams exhibit excellent meeting facilitation skills, including the ability to produce appropriate meeting documentation and follow-up on any open items resulting from the meeting. Additional responsibilities include:

What we’re looking for...

• Support customer service inquiries related to consumer data privacy inquiries and incidents

• Work with peer GTS and Business project teams to ensure the compliance of all Verizon systems while providing technical expertise during execution

• Maintain and manage any required changes to the Master PI

• Work with end-to-end testers to ensure individual rights requests are validated and distributed.

• Work with 40+ GTS systems to ensure the timely and accurate download of user data

• Work as a team lead and provide technical leadership and/or business-related subject matter expertise on projects of varying complexity

• Responsible for producing high-quality deliverables in a timely fashion

• Execute privacy compliance training as required

You’ll need to have:

• Must be a current participant of the Department of Defense Skillbridge Program or of the Hiring our Heroes Corporate Fellowship Program.

• Bachelor's degree or four or more years of work experience.

• Three or more years of relevant experience required, demonstrated through work experience and/or military experience.

Even better if you have one or more of the following:

• Expert with office collaboration tools.

• Highly motivated team player

• Exemplary organization and time management

• PMP Certification

• Certified Scrum Master

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

You want more out of a career. A place to share your ideas freely. We power and empower how people live, work and play by connecting them to what matters most. If that inspires you, start the next chapter of your career here.