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Network Operations Technician

Learn more about Verizon
Verizon

Verizon

Network Operations Technician

Durham, NC
Full Time
Paid
  • Responsibilities

    When you join Verizon

    Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

    What you’ll be doing...

    Join Verizon as we continue to expand our industry-leading network to improve the ways people, businesses, and things connect. Verizon is positioned to lead the “Fourth Industrial Revolution” (4IR) with the emergence of technologies like our best-in-class 5G network and the Internet of Things (IoT) to impact a wide variety of industries such as healthcare, education, manufacturing, public safety, government, and many others. We are in the midst of historic breakthroughs in connectivity and mobility to blend the physical and the digital through ground breaking technologies such as virtual reality, augmented reality, artificial intelligence, autonomous vehicles, nanotechnologies, 3D printing, wearables, and advanced robotics. As part of this team, you will play a critical role in our network transformation through building a unified network across all lines of business and maintaining the technology that keeps millions of our customers connected.

    You’ll be responsible for the installation, monitoring, testing and maintenance of telecommunications and associated electronic equipment both in technical facilities as well as on customer property. You will be responsible for maintaining the integrity of our fiber optic network to ensure a best in class customer experience.

    • Assembling, installing, testing and turn up of high speed transport equipment such as Ciena 6500, Tellabs 7100, Fujitsu 9500, and other ROADM equipment.

    • Installing Cisco routers and ethernet systems such as Overture and Ciena to provide ethernet services up to 1 GB.

    • Conducting fiber locates, monitoring of construction activity, and working closely with outside plant engineering for planned construction and relocation.

    • Performing fiber splicing and termination for new builds and restorations on multiple types of cable.

    • Performing maintenance of new and existing circuits through troubleshooting and fault isolation techniques.

    • Utilizing various types of test equipment to isolate and resolve customer circuit outages.

    • Coordinating test, turn up, and acceptance of customers’ service with all local and remote groups.

    Physical requirements of the job may include, but are not limited to: climbing stairs and ladders, working from elevated areas, lifting and carrying objects weighing up to approximately 60 pounds, pushing, grasping, twisting/bending, and crawling, squatting, or kneeling in small spaces.

    What we’re looking for...

    You’re tech-savvy and proficient in all things telecommunications. Working independently suits you well. You’re also thorough, vigilant, and on top of the details—someone people count on to solve problems and to make sure they don’t happen in the first place.

    You’ll need to have:

    • Bachelor’s degree or one or more years of work experience.

    • Ability to perform physical requirements of the job, with or without a reasonable accommodation.

    • Valid driver's license.

    • Willingness to work on a 24x7 on-call rotation and occasional weekends.

    Even better if you have one or more of the following:

    • A degree.

    • Two or more years of experience in telecom/wireless industry with recent technology.

    • Working knowledge of electronics, electricity and transmission systems turn-up and test procedures, or related discipline, gained through technical training.

    • Experience with AC and DC power plants.

    • Knowledge of transmission equipment manufactured by Nortel, Siemens, Fujitsu, Alcatel, and Ciena.

    • Knowledge of SONET ring, DWDM and WDM fiber systems.

    • Advanced troubleshooting skills to support all transmission levels, DS1 – OC192 including Ethernet.

    • Knowledge of Customer Premise Equipment installation and troubleshooting.

    • Knowledge of Fiber Splice and Cable Prep procedures.

    • Knowledge of Fiber MPO/MTU installation and placement (Multi Point Optical Connector/Multi Terminal Unit).

    If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

    Where you’ll be working

    In this worksite-based role, you'll work onsite at a defined location(s).

    Scheduled Weekly Hours

    40

    Equal Employment Opportunity

    We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

  • Industry
    Information Technology and Services
  • About Us

    You want more out of a career. A place to share your ideas freely. We power and empower how people live, work and play by connecting them to what matters most. If that inspires you, start the next chapter of your career here.