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Product Support Representative, Summer Intern 2021

Learn more about FIS


Product Support Representative, Summer Intern 2021

Milwaukee, WI
  • Responsibilities

    Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

    Join the 2021 FIS University Summer Internship Program!

    As a 2021 FIS University Program Summer Intern, you will have the opportunity to participate in team projects, community service activities, social events, professional development seminars and work alongside team mentors. This is a full time (40hrs/week) paid internship that will begin on June 7, 2021 and conclude on August 13, 2021.

    About The Team

    Non Card Payments – Global Product Office

    The Non Card Payments team is responsible for the development and management of retail and commercial digital payment products including Bill Pay, P2P, Real-time Payments, Disbursements and FX/Cross Border. In the dynamic and fast-paced industry of payments the team must innovate and react quickly to an ever-changing playing field. Team members manage the product revenue and profitability, establish strategic plans and objectives, analyse the broader industry market, and develop solutions and products to meet our clients’ needs.

    What You Will Be Doing

    • Use agile methodology and work with development team to create Epics, Features and User Stories for new products and product enhancements
    • Analyze internal product and industry data to make business recommendations
    • Develop formal presentations to present to both clients and senior executives
    • Research competitive landscape and current product offerings to support product development
  • Qualifications

    What you bring:

    • Rising Senior (graduating December 2021 through May 2022)
    • Proficiency in Microsoft Office Suite
    • Self-motivated and willingness to learn
    • Excellent communication and interpersonal skills
  • Benefits

    What we offer you

    • Competitive full-time paid summer internship
    • Opportunity to participate in projects that directly impact business value
    • The chance to work on some of the most challenging, relevant issues in financial services & technology
    • Time to support charities and give back in your community
    • A work environment built on collaboration, flexibility and respect

    **Current and future sponsorship are not available for this position**

    Privacy Statement

    FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

    EEOC Statement

    FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

    For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

  • Industry
    Information Technology and Services
  • About Us

    With a 50-year history rooted in the financial services industry, FIS™ is the world’s largest global provider dedicated to financial technology solutions. We reach well beyond geographical and cultural borders in countries throughout the world. Our work and vision continue to expand with a strategy that has given FIS one of the most comprehensive solution sets in its industry. FIS is a Fortune 300 company and is a member of Standard & Poor’s 500® Index.