DESCRIPTION

Ingram Micro is an integral part of the technology ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions and Lifecycle services. With more than $54 billion in revenue and the ability to reach 90% of the global population, we are one of the world’s largest technology distributors, serving our partners through operations in 61 countries with 29,000 associates

The Project Manager is responsible for project planning, project schedules, controlling overall project budget/margin, and managing customer needs throughout the project life cycle. The Project Manager plays a key role in project startup gathering project specific details to set up the project web portal this includes; developing escalation plans, project plans, project documentation, scripts for the project support desk and managing the pilot phase of the install rollout to ensure all project processes and information are accurate. The Project manager is also responsible for schedule planning, providing detailed accurate status reports to customers highlighting project specific KPI's, serving as level 2 escalation point for staff and customers and the review and approval of project invoicing and contractor pay. Finally the Project Manager will control the scope of work to limit scope creep and identify risk throughout the life of the project to ensure SOW compliance.

This position is available for either location: Chaska, Minnesota OR Greer, South Carolina.

III. ESSENTIAL FUNCTIONS:

PROJECT PLANNING

Percentage of time spent in this area: 30%

• The Project Manager is responsible for understanding and verifying all aspects of the project SOW and using this understanding to set up the project web portal

• Sequencing and route planning of the project schedule to maximize efficiency while meeting customer schedule requirements and restrictions.

• Understand project KPI's and establish a method to track and report these statistics to the customer

• Develop project documents including install manual, work order, call scripts, and report templates

• Work closely with the customer to institute practices and procedures to mitigate project risks

CUSTOMER MANAGEMENT

Percentage of time spent in this area: 30%

• Gain approval and buy in from the customer on the project plan, schedule and documentation.

• Collaborate with the customer PM to overcome site specific and overall project challenges

• Resolve issues of scope creep and site specific out of scope work

• Provide the customer is updated with current, accurate project progress and status reports.

PROJECT EXECUTION

Percentage of time spent in this area: 40%

• Update project documentation to ensure all parties have accurate timely project information.

• Review project status reports from team members ensuring accurate, well presented data is being provided to the customer

• Second level support for onsite independent contractors and service desk

• Ensure project budgets and margin targets are met

III. JOB QUALIFICATIONS:

Applicants should have one of the following:

• College diploma in a Business or IT field or 2 years' experience in project coordination

• 2 years' experience in project management, with a focus on technology projects in the retail sector

• Knowledge of retail POS, digital signage or data and voice cabling installations is a plus

Knowledge and Skills:

• Strong project management skills and/or a PMP Certification.

• Proficient in Microsoft Office Suite& general PC function and use

• Excellent written and verb skills, the ability to communicate effectively with internal and external parties

• Ability to multi task, managing different stages of the installation process for multiple jobs occurring simultaneously

• Attention to detail is a must

• Flexibility and the ability to operate under stressful time sensitive deadline.

• Strong prioritization skills

MENTAL AND PHYSICAL DEMANDS

MENTAL DEMANDS:

• Mathematical ability sufficient to add, subtract, multiple, divide, figure averages, and margins.

• Ability to communicate effectively by telephone and in group meetings and discussions.

• Ability to document, receive, and distribute information accurately via email or project portal.

• Ability to follow directions and procedures with a willingness to seek guidance from superiors when required.

ENVIRONMENT:

• Office environment, business casual attire, air conditioning/fluorescent lights

Must be a US Citizen or legal to work in the US without sponsorship.

H1B Sponsorship is not available at this time for this position

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties. Please be prepared to pass a drug test andsuccessfully pass a pre-employment (post offer) background check that includes verification of vaccination status.

Ingram Micro requires all new associates to be fully vaccinated against COVID-19. Therefore, this position requires applicants to submit proof, prior to start date, that the successful applicant is fully vaccinated against COVID-19. Ingram Micro will comply with applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs. Applicants will be notified of the requirements of Ingram Micro’s COVID-19 policy and process for verification of vaccination status prior to the start of employment.

Ingram Micro believes there is no place in our society for social injustice, discrimination, or racism. As a company we do not – and will not – tolerate these actions.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

It’s no surprise that technology powers the planet. And what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population.

By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world.

What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else.

Let’s shape tomorrow.