When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you’ll be doing...

Our testing team tests products and services on the FIOS digital platform from a user perspective. The employee will be part of the test team that tests ordering from a new and existing customer experience.

This role will support both the execution of test plans pre-launch and post-launch. You will be testing and executing tests across our FIOS Digital platform. In addition, you will ensure proper use of defect management tools and assign defects to the appropriate business owner.

Responsibilities:

• QA environment testing preparation and readiness (data quality, availability, system ties, etc.)

• Testing management & execution (coordination, communications, collaboration, scheduling, etc.)

• Process Improvement recommendations

• Executing manual testing where needed

• Ensuring all issues are properly reported and communicated out to the business leaders and stakeholders

• Partnering with peer teams and setting up proper in-take of work from inside/outside teams

• Assessing and analyzing improvement opportunities and develop solutions for closing gaps, eliminating redundancies and inconsistencies in all areas related to digital regression testing

• Partnering with GTS, Digital operational teams, and others to define requirements for change and enhancements to current tools and reports

• Leading and providing input and guidance for the delivery of information to be used in the development of business cases

• Lead planning and coordination of coverage areas and present of proposed solutions to gain consensus

What we’re looking for...

Your technical and business know-how enables you to provide the best customer experience by testing monthly FIOS releases. Up for any challenge, you enjoy problem solving and focus on the details but don’t lose sight of the big picture. You thrive working in a dynamic fast-paced environment. Managing multiple high-visibility projects, you handle it all with ease.

You’ll need to have:

• Bachelor's Degree or three or more years of work experience

• Three or more years of relevant work experience

• Experience testing digital FIOS ordering in a production environment

• Experience with Qtest and Jira

• Experience with testing automation frameworks

Even better if you have one or more of the following:

• Applied testing automation best practices and processes

• Experience with Agile processes

• Excellent analytical skills

• Past experience testing monthly FIOS releases for VZ.com

• Good communication and presentation skills

• Ability to quickly learn and adopt to new applications

• A strong desire for learning

• QA Certifications

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

If you are hired into a California, Colorado, Connecticut, Hawaii, Nevada, New York, Rhode Island or Washington work location, the compensation range for this position is between $70,000.00 and $130,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.

At Verizon, we're a human network, connected across the globe and working behind the scenes. Our V Teamers lift up communities and make an impact while enjoying the flexibility to focus on the passions that matter most. That’s life in the #NetworkLife.