QUALITY SPECIALIST

WHY WWT?

Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation.  From our world class culture, to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers.   

Founded in 1990 in St. Louis, Missouri, WWT is a global systems integrator and supply chain solutions provider that employs over 7,000 people and operates more than 3.4 million square feet of state-of-the-art warehousing, distribution, and lab integration space strategically located throughout the U.S.  We have an inclusive culture and believe our core values are the key to company and employee success.  WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the past ten years.   

Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today! We are looking for a Quality Specialist to help support our Corporate Quality team. 

WHY SHOULD YOU JOIN THE  QUALITY TEAM?

The Quality team strives for 100% customer retention and satisfaction through continual improvement and commitment to requirements by increasing on-time delivery, reducing customer impacting issues, reducing product nonconformance, and reducing safety incidents. 

The Quality Specialist (QS) collaborates with other internal teams to drive process standardization/best practice, waste elimination, cost reduction, risk reduction, and continual performance improvement primarily encompassing our internal Supply Chain Cross Functional Operations Teams. The ideal candidate will have a foundational understanding of an ISO 9001:2015 Quality Management System, along with the ability to effectively apply and teach Quality principles and concepts in a challenging and diverse work environment. This position typically reports to a Quality Manager within the Quality Department under the Supply Chain Operations umbrella. This role is essential to WWT's desire to become the best technology solutions provider in the world.

JOB RESPONSIBILITIES/ESSENTIAL FUNCTIONS/COMPETENCIES

• Collect, trend and analyze internal performance metrics assisting Leadership and Team Members with operational data measurement, analysis, and actions.
• Train WWT staff in QMS, applicable ISO 9001 requirements, Quality concepts, tools, and processes.
• Assist in the development of procedures, work instructions, forms, and other documents.
• Work with necessary parties, internal and external, to solve Customer, Supplier, product and service level issues.
• Assess processes, identify improvement opportunities, participate in and apply process improvement efforts.
• Initiate and facilitate CAPA meetings (Corrective Action / Preventive Action) to drive Containment, Root Cause and effective Corrective Actions to mitigate recurrence.
• Assist with internal and external QMS audits helping to ensure that WWT maintains required Quality certifications.

QUALIFICATIONS

• Associate Degree preferred or 2 to 3 years of experience related to, or in Quality Management Systems applicable to the Information Technology, Telecommunication, Manufacturing, and/or the Logistics, Warehousing and Distribution industries.
• Ability to identify problems focusing on continuous improvement and initiate Corrective Actions and Preventive Actions utilizing Quality Tools such as Survey, Gap Analysis, Pareto Analysis, Fish-bone Diagrams, 5-Why, and Process Mapping for fact-based decision making.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of data with attention to detail and accuracy aiding in the ability to solve practical and abstract problems and deal with a variety of variables in situations where only limited standardization exists.
• Professional and self-motivated with the ability to establish priorities and manage time effectively with minimal supervision.
• Possess excellent verbal and written communication skills with the ability to lead/mentor, influence, collaborate, and build relationships with others.
• Experience in Project Management.
• Proficient in MS Office applications. Working knowledge of ERP/MRP software/systems a plus.

World Wide Technology, Inc. offers excellent benefits and competitive compensation. Visit our company web page at www.wwt.com for more information.

DIVERSITY, EQUITY, AND INCLUSION IS MORE THAN A COMMITMENT AT WWT -- IT IS THE FOUNDATION OF WHAT WE DO. THROUGH DIVERSE NETWORKS AND PIPELINES, WE HAVE A CLEAR VISION: TO CREATE A GREAT PLACE TO WORK FOR ALL. WE BELIEVE INCLUSION INCLUDES U. BE WHO U ARE AT WWT!

WWT HAS IMPLEMENTED A VACCINE REQUIREMENT FOR ALL OF ITS U.S. WORKFORCE. ALL NEW HIRES MUST BE FULLY VACCINATED BY DECEMBER 8, 2021. APPROPRIATE RELIGIOUS AND MEDICAL ACCOMMODATIONS WILL BE MADE.

Equal Opportunity Employer Minorities/Women/Veterans/Differently Abled.

QUALIFICATIONS

• Associate Degree preferred or 2 to 3 years of experience related to, or in Quality Management Systems applicable to the Information Technology, Telecommunication, Manufacturing, and/or the Logistics, Warehousing and Distribution industries.
• Ability to identify problems focusing on continuous improvement and initiate Corrective Actions and Preventive Actions utilizing Quality Tools such as Survey, Gap Analysis, Pareto Analysis, Fish-bone Diagrams, 5-Why, and Process Mapping for fact-based decision making.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of data with attention to detail and accuracy aiding in the ability to solve practical and abstract problems and deal with a variety of variables in situations where only limited standardization exists.
• Professional and self-motivated with the ability to establish priorities and manage time effectively with minimal supervision.
• Possess excellent verbal and written communication skills with the ability to lead/mentor, influence, collaborate, and build relationships with others.
• Experience in Project Management.
• Proficient in MS Office applications. Working knowledge of ERP/MRP software/systems a plus.

World Wide Technology, Inc. offers excellent benefits and competitive compensation. Visit our company web page at www.wwt.com for more information.

DIVERSITY, EQUITY, AND INCLUSION IS MORE THAN A COMMITMENT AT WWT -- IT IS THE FOUNDATION OF WHAT WE DO. THROUGH DIVERSE NETWORKS AND PIPELINES, WE HAVE A CLEAR VISION: TO CREATE A GREAT PLACE TO WORK FOR ALL. WE BELIEVE INCLUSION INCLUDES U. BE WHO U ARE AT WWT!

WWT HAS A VACCINE REQUIREMENT FOR ALL OF ITS U.S. WORKFORCE. ALL NEW HIRES MUST BE FULLY VACCINATED BEFORE STARTING AT WWT. APPROPRIATE RELIGIOUS AND MEDICAL ACCOMMODATIONS WILL BE MADE AND CAN BE DISCUSSED IN THE PRE-HIRE PROCESS.

Equal Opportunity Employer Minorities/Women/Veterans/Differently Abled.

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider with $17 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world.

With nearly 9,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 11 years in a row by Fortune and Great Place to Work®️ for its unique blend of determination, innovation and leadership focus on diversity and inclusion.