Our client portfolio includes leading luxury fashion houses, contemporary brands and consumer product suppliers who are leveraging advanced analytics to instantly measure product sell-through performance across the department store, owned retail and e-Com channels. Our solutions include services and products that enable client-side planning, merchandising and sales analysis by leveraging the collection, integration and communication of retail data and analytics in easy-to-use web tools.  

This position (Retail Program Analyst – RETAIL BUSINESS INTELLIGENCE) is responsible for supporting a portfolio of existing clients with contacts at the Associate and Manager levels, and internal groups across production, development and sales. This position reports to the Director of Account Management and is based in New York City (Chelsea/Garment District). 

DUTIES AND RESPONSIBILITIES: Within a list of assigned Apparel/Fashion accounts, the Retail Program Analyst will:

Participate in recurring client meetings including:

1. Preparing, organizing information necessary for meeting agenda outline
2. Leading client user training sessions, including preparation of training documents
3. Creating client user test scripts for project acceptance

Collaborate with both internal operational teams and client business users including:

1. Translating business requirements to actionable data processing and reporting analysis outputs
2. Responding directly to client user inquiries related to data availability and integrity, and user interface functionality and accessibility
3. Crafting creative suggestions to address sudden changes in data accessibility and client reporting requirements

Manage task deadlines and update account managers with progress/issue statuses, including:

1. Maintaining project task management tracking
2. Composing documentation around data logic and reporting specifications
3. Provide feedback to various internal teams that drive new solutions, create more effective marketing tools, and improve current solution.
4. Contribute to an entrepreneurial and team-focused work environment by applying flexible, collaborative, and critical-thinking approaches

POSITION QUALIFICATIONS / REQUIREMENTS:

1. Proven success with working in collaborative, team-based environments
2. Excellent written and verbal communication skills Intermediate-to-advanced Excel skills
3. Ability to work well under client-driven deadlines, while driving both exceptional client satisfaction and internal efficiencies
4. Display of high energy, interest, sense of urgency and composure in a dynamic, client services forum
5. Charismatic, bright and analytical with a “can-do” mentality
6. Ability to challenge tradition with clear and coherent arguments, while achieving respect from business and technical colleagues

EDUCATION AND/OR EXPERIENCE PREFERRED FOR POSITION:

1. Proven ability to comprehend basic retail math (or related) and utilize intermediate-to-advanced excel skills across daily activities
2. (A PLUS) Knowledge of retail/wholesale enterprise and business intelligence reporting programs (e.g. SAP, BlueCherry, RLM, Island Pacific, Retail Pro, JDA, QlikView, Microstrategy, Cognos,)
3. Experience, exposure or interest in fashion or retail-related industries

We provide a 'do-it-yourself' reporting platform, SKYPAD, where fashion sales, planning and merchandising teams can report and analyze weekly product performance across their major retail partners.