Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world.

By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next.

At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future.

The Role

This position will provide supervision and direction for Network Technicians performing various splicing functions on new and existing cable, fiber and wire. This position is responsible for implementing strategies and plans to accomplish company objectives in the Network Implementation organization. This includes, but is not limited to, copper and fiber networks built underground, buried or aerial facilities, and pad and pole mount electronic devices. It also includes, but is not limited to, overseeing the installation of network elements related to Ethernet projects, CORE ring builds, and capacity exhaust projects. This position will be responsible for supervising union-represented Technicians.

The Main Responsibilities

• Supervise construction activities to ensure efficient, timely, and quality operations.
• Develop and prepare regional project plans and specifications aligned with organizational objectives.
• Enforce safety rules and ensure technicians handle all tools and equipment according to regulations.
• Oversee maintenance and operation of heavy-duty and manual tools, including compressors, pumps, power tools, and aerial lifts.
• Ensure safe utility-hole and vault entry through gas testing, life support usage, and debris/water removal.
• Participate in the negotiation and bidding of projects with vendors and contractors.
• Supervise evaluation and implementation of new services, technologies, and products within established standards.
• Manage development and maintenance of engineering and construction cost analyses for accurate estimates and contract awards.
• Ensure project deliverables support business strategies, are scalable, and adaptable to future service requirements.
• Recommend and coordinate training and professional development for engineering and plant personnel.
• Communicate and enforce company system practices; manage staff performance through appraisals, training, compensation administration, and clear department objectives.
• Monitor industry trends through continuing education and participation in relevant committees to inform departmental strategies.

What We Look For in a Candidate

• Bachelor’s degree or equivalent work experience or equivalent experience
• 6+ years of communications industry experience in networking area
• Demonstrates leadership and advanced technical knowledge as the primary leader directing work
• Ability to travel as much as 25%-35%
• Experienced in the bidding, negotiation and approval of engineering, installation and construction contracts with multiple internal and external customers
• Possess in-depth knowledge of ISP/OSP equipment and designs
• Comprehensive knowledge of network technologies spanning the switching, access, and transport portions of the network
• General understanding of the Advanced Intelligent Network, SS7 Network, and other nontraditional local exchange network technologies
• A valid driver’s license required

Preferred:

• Master’s degree with Telecommunications concentration preferred
• Possess a detailed working knowledge of packet switching, X.25 and X.75 protocols, IEEE 802.X protocols, OSI reference model, frame relay, SMDS, and ATM switching
• Possess a detailed understanding of digital switching topics such as space division switching, time division switching, blocking probability functions, and multistage switching.
• Understand digital transmission topics such as PAM, PCM, Nyquist theorem, line coding, framing techniques, and time division multiplexing.
• Working knowledge of the SS7 protocol, CCS network architecture, trunk signaling requirements as specified in Bellcore TR-394 and TR-317, function of the LIDB service, operation of the 800 database service.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$84,629 - $112,838 in these states: UT

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits
• Bonus Structure

#LI-Onsite

Requisition #: 341853

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen’s Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

From metro connectivity to long-haul data transport to our edge cloud, security, managed service, and digital platform capabilities, we meet our customers’ networking needs today and as they build for tomorrow. Our experience-first approach to networking, edge cloud and cybersecurity connects people, data and apps―quickly, securely and effortlessly. We ignite business growth and accelerate innovation for 8 of the 10 most valuable brands in the world.