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Sales Academy - Account Manager II (Inside) - April 2020

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Lumen

Lumen

Sales Academy - Account Manager II (Inside) - April 2020

Tulsa, OK
Full Time
Paid
  • Responsibilities

    CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world's best networking company by solving customers' increased demand for reliable and secure connections. The company also serves as its customers' trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

    JOB SUMMARY

    Do you have a passion for sales, eager to start your career with a Fortune 200 Company? We are currently seeking driven and highly motivated individuals to join our Sales Team for the April Sales Academy training class. This 2-year sales development program will launch your sales career and broaden your professional experience through a comprehensive training in; sales, technology, and business acumen, to establish a customer-centric mindset for professional success. Upon completion of the Sales Academy program (Phase 1), trainees will have the opportunity to be promoted into an Account Manager role within our Small Medium Enterprise Business (SMB) sales organization.

    PHASE 1- SALES ACADEMY PROGRAM TRAINING AND DEVELOPMENT:

    • 9-WEEK ON-SITE CLASSROOM BASED TRAINING AT OUR BROOMFIELD, COLORADO OFFICE LOCATION.
    • Start as an Inside Sales Account Manager during the 9-week classroom-based training (hands-on, virtual and instructor led).
    • Learn technical and professional fundamentals for success from proven sales leaders.
    • Understand CenturyLink's full product and solutions portfolio to increase overall knowledge for go-to market strategies.
    • Network with a group of other sales trainees, sales leaders and business executives.

    PHASE 2 - SALES ACADEMY PROGRAM FIELD PLACEMENT EXPERIENCE:

    • At successful completion of the 9-week training class - transition into an Account Manager role within our SMB organization in the following territory; APOPKA, FL.
    • Dedicated field mentor to assist with your post training transition into your sales territory.
    • Continued mentoring and growth/development through, Instructor-led, web-based and hands-on training - all designed to help you gain new experiences after trainee program.

    JOB DESCRIPTION

    SOUND INTERESTING? WHAT TO EXPECT IN THE PHASE 2 FIELD PLACEMENT- ACCOUNT MANAGER II (INSIDE) ROLE:

    • Responsible for managing an assigned base of customers.
    • Deepen and expand the relationship between CenturyLink and key named accounts to maximize revenue and minimize churn.
    • Build customer relationships, assessing product fit and expanding product portfolio.
    • Responsibilities include identifying decision makers, determining customer needs, identifying appropriate solutions, and positioning these solutions with the customer.
    • Accountable for protecting base revenue and meeting/exceeding average quota.
    • Ability to function in an unscripted capacity; requires solid interviewing / selling / persuasion skills, in addition to a strong knowledge of the company's products/services and often requires additional knowledge of competitor's products/services.
    • Responsible for updating relevant customer information - including sales funnel activity, opportunity updates, maintenance of monthly goals, customer proposals and customer contracts.
  • Qualifications

    WHAT YOU WILL NEED TO SUCCEED:

    • Individuals with entry level or minimal sales experience (0-2 years), Business to Business inside/outside sales experience with an associates or bachelor's degree or equivalent education and experience.
    • Ability to attend the 9-week training program (April - May 2020) in Broomfield, CO with no interruptions.
    • Self-motivated, ambitious and passionate individuals who can directly impact the business through technology solutions.
    • Experience with cold calling and prospecting.
    • Strong oral and written communication, analytical problem solving and closing skills.
    • Proficiency with MS Office (Word, Excel).
    • Must be self-motivated, self-disciplined, and provide prompt follow-up to all customer inquiries.
    • Must be organized and maintain accurate records on daily activities and results.
    • Must have a valid driver's license and satisfactory driving record.
    • Authorization to work in the US; sponsorship is not available for this program
    • Ability to travel for sales trainings, kick-off meetings, etc. is required for this position.

    EDUCATION

    • Associates or Equivalent
    • Bachelors or Equivalent

    EEO STATEMENT

    We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

    DISCLAIMER

    The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

  • Industry
    Information Technology and Services
  • About Us

    Lumen is a global company of approximately 38,000 professionals dedicated to unleashing the world's digital potential. Lumen frees businesses from the legacy communication experiences holding them back today by making IT environments more user-friendly and intuitive. Our experience-first approach to networking, edge cloud and cybersecurity connects people, data and apps―quickly, securely and effortlessly. We ignite business growth and accelerate innovation for 8 of the 10 most valuable brands in the world.