The Office Support Sales intern acts as a customer advocate on behalf of and in support of our sales organization. This role enables more strategic selling by assisting with follow-ups and critical communications both with internal groups and directly with customers. The position will be a valued extension of the account team and share the goal of customer engagement and satisfaction. Learns internal processes and organizational roles/responsibilities in order to get customers and account teams engaged in the correct process to facilitate the most rapid successful outcome for each interaction.

Additional aspects of position:

• Travel with Account Manager to customers.
• Specific Project assigned to be completed prior to the end of the internship.

Sales Support Job Duties:

• Follows up with account teams for awareness of progress and outcomes.
• Answers calls from customers and deals with problems as they arise.
• Follows up with customers to make sure that they are satisfied with a particular product.
• Provides any necessary data or reports to the sales team.
• Exerts attention to detail, as customers may have the same problems; reports the problems as necessary.
• Acknowledges customers by responding to emails, texts, and phone calls.
• Updates all contact information for clients.
• Deals with any customer complaints and resolves the issue as necessary.
• Does any necessary administrative work.

• Junior/Senior Bachelor Degree-Related Major
• Time-Oriented
• Great Verbal and Written Communication Skills
• Computer Literacy
• Customer Relations
• Consumer Complaints
• Reporting Skills
• Attention to detail
• People Person

Zebra builds tracking technology and solutions that generate actionable information and insight, giving companies unprecedented visibility into their businesses by giving physical things a digital voice.