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Sales Support Advocate

Ingram Micro

Ingram Micro

Sales Support Advocate

Remote
Full Time
Paid
  • Responsibilities

    DESCRIPTION

    • $18.00 - 20.00 STARTING PAY PER HOUR, DOE.
    • SCHEDULE IS MONDAY-FRIDAY FROM 8:00 AM - 5:00 PM (EST).
    • HYBRID IN-OFFICE/WFH SCHEDULE.
    • NO COLD-CALLING OR COMMISSION.

    Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world's largest technology distributor with operations in 56 countries and more than 30,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012.

    POSITION SUMMARY:

    • Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met.
    • Provides support to a team of sales (inside/outside) representatives.
    • Works with sales management, sales reps and customer service to process customer orders and/or change orders.
    • Verifies and reviews the accuracy of orders.
    • Responsible for monitoring overall account activity for assigned group.
    • Tracks data and creates reports regarding market conditions, sales results, team earnings, etc.
    • May be responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory).
    • Takes orders on self qualified leads when appropriate.
    • Prepares product/license quotes as needed for pre-sales customers.

    WHAT YOU BRING TO THE ROLE:

    • Seasoned individual contributor.
    • Works under limited supervision for routine situations.
    • Provides assistance and training to lower level employees.
    • Problems typically are not routine and require analysis to understand.
    • Makes minor adjustments to working methods.
    • Explains practices, procedures and policies to reach agreement wit others outside of the job area.
    • Provides administrative or technical support at a senior level.
    • Proficient in the various competencies relevant to their job.
    • May act as a lead or mentor to more junior technical or administrative support personnel.
    • Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.
    • Generally works independently within established procedures associated with the specific job function.
    • Normally receives little instruction on daily work.
    • Determines methods and procedures on new assignments.
    • May be informal team leader.
    • (2) year college degree or equivalent experience and minimum (3) year experience in functional area. OR High School Diploma or equivalent and (5) years functional experience, preferably at a senior level.
    • Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.

    This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all of these duties.

    INGRAM MICRO INC. IS COMMITTED TO CREATING A DIVERSE ENVIRONMENT AND IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, GENDER, GENDER IDENTITY OR EXPRESSION, SEXUAL ORIENTATION, NATIONAL ORIGIN, GENETICS, DISABILITY, AGE, VETERAN STATUS, OR ANY OTHER PROTECTED CATEGORY UNDER APPLICABLE LAW.

  • Industry
    Information Technology and Services
  • Locations
    Scottsdale, AZ
  • About Us

    It’s no surprise that technology powers the planet. And what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population.

    By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world.

    What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else.

    Let’s shape tomorrow.