Security Operations Center (SOC) Analyst

Learn more about World Wide Technology
World Wide Technology

World Wide Technology

Security Operations Center (SOC) Analyst

National
Full Time
Paid
  • Responsibilities

    Why WWT?

    At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.

    Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities.

    With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation, and creating a great place to work for all.

    **What is the Internal WWT IT Team, and why join? **

    The Internal WWT IT team is the backbone of our company’s technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company’s technology infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.

    By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will have a direct impact on the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team.

    About the Role

    Our Security Operations Center (SOC) is seeking a mid level SOC Analyst to support day to day security monitoring, incident investigation, and response activities. This role is designed for an analyst who has moved beyond entry level alert triage and is comfortable owning investigations, escalating appropriately, and contributing to the continuous improvement of SOC operations.

    You will work closely with Senior SOC Analysts, Incident Response, and Security Engineering teams to investigate security events, execute response actions, and help improve the quality and efficiency of our detection and response capabilities.

    What This Role Focuses On

    Execute investigations thoroughly and consistently Apply established SOC procedures and playbooks Develop strong analytical judgement and escalation discipline Grow technical depth across SOC tooling and attack techniques Contribute ideas and observations that help the SOC mature over time Key Responsibilities

    Security Monitoring & Incident Investigation

    • Monitor and triage security alerts from SIEM, EDR, NDR, Cloud, and identity platforms.
    • Investigate security events end to end, including log analysis, enrichment, and context building.
    • Identify false positives, benign activity, and confirmed threats using evidence based analysis.
    • Escalate incidents appropriately based on severity, scope, and confidence.
    • Assist Senior Analysts during high severity or complex incident response efforts.
    • Identify recurring investigation patterns that may indicate automation or enrichment opportunities.

    Threat Hunting

    • Support threat hunting activities by assisting with hypothesis driven and intelligence led hunts across endpoint, identity, cloud, and network telemetry.
    • Analyze suspicious behaviors that fall outside standard alerting and escalate findings with supporting evidence.
    • Document hunt activities, assumptions, findings, and outcomes in a clear and repeatable manner.
    • Identify patterns or behaviors that may indicate detection gaps or monitoring weaknesses.
    • Participate in post hunt reviews and contribute observations to improve future hunt methodologies.

    Detection Engineering

    • Assist with validating and testing new detections prior to production deployment.
    • Review alerts for false positives and provide structured feedback to improve detection fidelity.
    • Analyze detection outputs to ensure alerts are actionable, context rich, and aligned with SOC workflows.
    • Help identify coverage gaps by correlating investigation findings with existing detections.
    • Support documentation of detection logic, data sources, and investigation guidance.

    Incident Response Support

    • Participate in active incident response activities under the guidance of Senior SOC Analysts or Incident Command.
    • Support containment, eradication, and recovery tasks following documented procedures.
    • Document investigation findings clearly and accurately in tickets, IR notes, and reports.
    • Contribute to post incident reviews by identifying detection gaps or process improvements.

    Collaboration & Professional Development

    • Work closely with Incident Response, IAM, Infrastructure, Cloud, and GRC teams during investigations.
    • Communicate clearly and professionally in tickets, chat channels, and incident bridges.
    • Actively pursue technical and operational skill growth toward senior level expectations.
    • Participate in training, tabletop exercises, and mentorship opportunities.
    • Contribute to SOC documentation, runbooks, and knowledge base updates.

    • 2–4 years of experience in a SOC, security monitoring, or incident response role.
    • Hands on experience investigating security alerts and incidents in enterprise environments.
    • Familiarity with SIEM platforms and common security telemetry (authentication, endpoint, network, cloud).
    • Working knowledge of common attack techniques and adversary behaviors.
    • Ability to document investigations clearly and follow defined SOC processes.
    • Strong analytical thinking and attention to detail
    • Applicants must be authorized to work in the United States. We are unable to provide sponsorship for this position.

    Certain states and localities require employers to post a reasonable estimate of the salary range. A reasonable estimate of the current base pay range for this position is $82,500 to $106,500 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.

    The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

    • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
    • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
    • Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
    • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

    We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

    If you have any questions or concerns about this posting, please email taposting@wwt.com.

    #LI-MP1

  • Industry
    Information Technology and Services
  • About Us

    Founded in 1990, World Wide Technology (WWT), a global technology solutions provider with $17 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world.

    With nearly 9,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 11 years in a row by Fortune and Great Place to Work®️ for its unique blend of determination, innovation and leadership focus on diversity and inclusion.