When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you’ll be doing...

Join Verizon as we continue to expand our industry-leading network to improve the ways people, businesses, and things connect. As a Senior Engineer, you will provide technical expertise on a critical role involving network transformation, network outages, service issues, network optimization, and maintenance as a part of the Michigan-Indiana-Kentucky Network Operations Team. This Sr Field Engineer would be responsible for a cluster of cell sites. You will need to be there to work network outages or service issues, you’ll be there to prioritize the situation, solve the network problems. You will work with a team of field engineers that are responsible for the health of the RAN network. Your role will be providing Tier 1 support and network surveillance to keep things running efficiently and change the way that our customers live, work, and play.

• Monitoring the network systems and applications to ensure overall system availability and performance.

• Complying with company and industry-wide standard directives to maintain network performance and enhance efficiency.

• Providing expert-level optimization, troubleshooting, and maintenance support of network equipment, finding ways to make it even better.

• Partnering with all key stakeholders to ensure new features and\or fixes are swiftly rolled out with no negative impact to customers or system performance.

• Leveraging automation to eliminate manual processes and providing near real-time visibility into system health and performance.

• Generating, managing and updating problem-tracking tickets, flash notifications and critical issues.

• Knowledge of optical DWDM system and optical distribution network (GPON).

• Working with external and internal Verizon organizations to coordinate and troubleshoot network events.

Where you’ll be working:

In this worksite-based role, you will provide cell site support across Louisville, KY and the surrounding area.

What we’re looking for…

You’re tech savvy and well-versed in all things telecommunications. Working independently suits you well. You’re also thorough, vigilant, and on top of the details - someone people count on to solve problems and to make sure they don’t happen in the first place. You are energized by the challenge of working through difficult situations and finding positive outcomes.

You’ll need to have:

• Associate’s degree or two or more years of work experience.

• Three or more years of relevant work experience.

• Willingness to work different shifts.

• Willingness to participate in 24x7 escalation and support duties including holidays and weekends.

• Has experience deploying and maintaining Ericsson 4G and 5G equipment

Even better if you have one or more of the following:

• A technical degree in Electronics, Telecommunications, Computer Science, Engineering, Business or a related discipline.

• Five or more years or more of experience in telecommunications.

• Experience with automation tools.

• Demonstrated ability to troubleshoot and resolve IP network troubles in the physical, data link, and network layers.

• Ability to maintain configuration of devices in a network management monitoring system.

• Expert-level knowledge of services, network devices, knowledge base solutions, and system monitoring tools.

• Knowledge of TCP/IP.

• Experience with Python scripting.

• Knowledge of telecommunications equipment and technologies like Telephony Switching, Data Communications and Network Routers.

• Knowledge of IP telecommunication equipment and technologies (Cisco, Juniper, Adtran, Calix).

• Knowledge of routing protocols (MPLS, LDP, BGP, IS-IS, OSPF), cloud computing and virtualization.

• Knowledge of specialized telecommunications equipment (Ciena 6500T/S, & Cisco) and technologies.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this worksite-based role, you'll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

You want more out of a career. A place to share your ideas freely. We power and empower how people live, work and play by connecting them to what matters most. If that inspires you, start the next chapter of your career here.