Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

Job Title: Senior Security Professional - Protective Services (Bellevue or Denver)

Position Overview:

The Senior Security Professional - Protective Services will be responsible for providing Executive Protection (EP) support to Lumen’s Senior Leadership Team (SLT), executive office buildings, and during special events throughout the country. Responsibilities also include investigating persons posing a potential threat to company interests, conducting venue security advances, and drafting site and event security plans and risk assessments. Successful candidates will be versatile, with the ability to quickly shift between protective duties, investigations, and other corporate security functions as needed.

Location

This role can be based out of our Bellevue, WA or Denver, CO corporate offices.

The Main Responsibilities

Principal Duties and Responsibilities (Essential Functions):

• Provide armed and/or unarmed EP support during assignments in office, special event, and residential environments.

• Perform protective services advance planning and threat vulnerability assessments.

• Monitor, detect, investigate, and mitigate incidents and potential threats to Lumen interests, including both insider and external threats.

• Quickly manage and deescalate tense situations that arise at the office, residence or external events.

• Coordinate medical emergency response as needed.

• Perform additional corporate security tasks when not assigned EP-specific duties.

What We Look For in a Candidate

Qualifications & Skills:

Required (education / experience / skills / competencies)

• 3+ years of executive protection experience including advance planning, surveillance and counter surveillance operations, special event security, and security driving in government, law enforcement, or the private sector.

• 5+ years of experience investigating and assessing potential threats or criminal activity in government, law enforcement, or the private sector.

• Bachelor's or associate degree(s) in related field (e.g., criminal justice, psychology, behavioral/social sciences, law, etc.) or equivalent combination of education and experience.

• Must be licensed, certified, registered to carry a concealed weapon in Denver, CO, and/or Bellevue, WA, and other locations where the SLT travel, in a security guard capacity, or have the means to obtain such certification.

• Must possess a valid LEOSA (HR-218) card or meet all the requirements and be willing to obtain the card upon hiring. Must maintain HR-218 card currency for the duration of employment with Lumen.

• Formal training in executive protection and one or more of the following: defensive tactics, tactical emergency casualty care, tactical/evasive driving, and combat shooting.

• Ability to perform duties through stressful interpersonal interactions, situations, and incidents.

• Based in Bellevue, WA or Denver, CO metropolitan areas.

• Ability to travel domestically or internationally on short notice, work long and flexible hours (including nights and weekends), and quickly respond to security incidents involving the SLT that require immediate attention.

• Valid Driver’s License and US Passport.

• Strong written and verbal communication skills; ability to communicate effectively with all levels of employees, SLT members and external stakeholders.

• Proficient with technology and Microsoft software, including Outlook, Teams, Excel, Word, and PowerPoint. Comfortable with and ability to quickly learn complex software and applications, including AI tools.

Preferred

• 7+ years of law enforcement experience.

• 3+ years of EP or investigative experience in a corporate environment.

• Relevant certifications such as Certified Executive Protection Specialist, Certified Threat Manager or similar.

• Current CPR/AED/First Aid Certification through an approved Red Cross provider.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$88,869 - $118,480 in these states: CO
$93,092 - $124,122 in these states: WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

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Learn more about Lumen's:
Benefits

Bonus Structure

#LI-Onsite

Requisition #: 342376

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

To learn more about Life at Lumen and how we live the Lumen 8, please visit:
https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen’s Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through one of the world’s most expansive fiber networks. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

Everything we do at Lumen takes advantage of our network strength. From metro connectivity to long-haul data transport to our edge cloud, security, and managed service capabilities, we meet our customers’ needs today and as they build the future.