The Solution Architect is responsible for managing changes across an entire solution and has ownership and oversight of the solution design from implementation to production. The ideal candidate possesses strong project management skills, the ability to coordinate resources and tasks while supporting the overall goals, initiatives, and objectives of the solution and the client. Additionally, the Solution Architect role requires the ability to effectively influence, collaborate, and quickly adapt to change within a fast-paced organization.

DUTIES AND RESPONSIBILITIES

• Activities are focused on client consulting for proposed changes, process improvements, issues or research of client data inquiries.

• Responsible for the implementation of Acxiom solutions with emphasis on solution design and business requirements.

• Engages in project communications with client using a consultative approach. Anticipates obstacles and recommends options as it relates to the solution. Focuses on client value and satisfaction while balancing corporate objectives, feasibility and scalability of solution.

• Works with required teams on solution design for process improvements, issues management, or research

• Gathers stakeholder requirements and transforms the information into a logical process flow. Ensures the solution design fulfills functional and technical requirements. Accountable for the accuracy, integrity and quality of client solution architecture.

• Provide input into risk mitigation assessment. Ensures data solution design fulfills functional and technical requirements and can consistently meet progress against service level agreements (SLAs.)

• Define and adhere to Acxiom solution standards, estimates, processes, policies and procedures.

• Identifies areas of process improvement that drive profit enhancement and client value.

• Understand pre-sales process focusing on scoping and estimation.

KNOWLEDGE / COMPETENCIES:

• Knowledge of Acxiom Delivery Methodology Design, Project management and Change Management procedures

• Understanding of Acxiom organization structure and culture, the Acxiom Delivery Methodology and typical Delivery Tools.

• Perform design creation, elicitation, and planning with limited guidance from senior/principal architects

• Ability to exhibit and demonstrate leadership within a given implementation or major change project

• The associate is expected to be fully functional and self-directed

• Provide technical leadership to any role(s) required to deliver solution enhancement, modifications, issues management or research for clients.

• Begin demonstrating and developing ability to take detailed concepts and present to client in a high-level non-technical fashion. Be able to effectively communicate the business benefits of a solution. Can be done in conjunction with Acxiom account management team.

PREFERRED

• Minimum 2 years experience in technical roles and/or architect roles

• Minimum 2 years experience with database marketing or direct marketing environments

• Minimum 2 years experience working in an external client facing environment

• Minimum 2 years experience with change management procedures

• Strong SQL Skillset

• Strong Oracle Database Skillset

• Acxiom UDL experience

• Training or exposure to an AWS environment

• Training or exposure to Snowflake

Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management, identity, and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day.