Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners, and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Solutions Consulting & Engineering (SC&E) Team and why join?

Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth. Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.

Position Overview:

The Solutions Specialist assists Solutions Architects by providing technical support, documentation, and analysis. This role involves coordinating with teams to ensure seamless implementation and maintenance of IT solutions for clients. Solution Support Specialists work closely with Solutions Architects to gather and analyze business requirements, translate them into technical specifications, and support the implementation of IT solutions. managing project timelines, resources, and communication. This role ensures that projects are completed on time, within scope, and meet quality standards. This is an individual contributor role. Work is closely managed and reviewed for accuracy and adequacy. Follow specific, outlined and detailed directions. No travel.

Essential Responsibilities:

• Assist Solutions Architects in the design and development of IT solutions.
• Provide technical support and troubleshooting for client projects.
• Document technical specifications, processes, and solutions.
• Conduct research and analysis to support solution development.
• Coordinate with teams to ensure alignment and project success.
• Assist in preparing presentations and reports for clients.
• Stay updated with the latest technology trends and tools.
• Collaborate with Solutions Architects to understand business requirements and objectives.
• Analyze client needs and translate them into technical requirements.
• Create detailed technical documentation and specifications.
• Support the development and testing of IT solutions.
• Provide ongoing support and maintenance for implemented solutions.
• Assist in troubleshooting and resolving technical issues.
• Coordinate with teams to ensure consistent project delivery.
• Maintain up-to-date knowledge of industry standards and best practices.
• Assist in the planning and coordination of IT projects.
• Monitor project progress and report on status to Solutions Architects and stakeholders.
• Manage project documentation, including schedules, budgets, and resources.
• Coordinate with teams to ensure project alignment.
• Facilitate communication between project teams and stakeholders.
• Identify and mitigate project risks and issues.
• Assist in preparing project deliverables and presentations.
• Ensure adherence to project management methodologies and best practices.

Qualifications:

• 1-3 years of experience including internship experience.
• Effective collaboration and communication skills to facilitate discussions, build partnerships, and present information clearly and concisely.
• The capability to thrive in a dynamic and fast-paced environment, adapt to changing priorities, and manage multiple responsibilities effectively.
• Experience with Networking or Data Center Solutioning Opportunities.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities

Remote Locations: MO, IL, TN, and others will be considered

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider with $17 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world.

With nearly 9,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 11 years in a row by Fortune and Great Place to Work®️ for its unique blend of determination, innovation and leadership focus on diversity and inclusion.