WORLD WIDE TECHNOLOGY - The world is changing - fast. To keep pace, companies must find new ways to get to market faster, disrupt the status quo, optimize operational models, and create experiences their employees and consumers desire. Companies know they must embrace digital, but too often they start the process at the end - with prescriptive technology. We start with the customer. MAKE A NEW WORLD HAPPEN.

WWT identifies business needs - then designs, develops, and integrates custom software solutions for clients across the Department of Defense, Health Care, Financial Services, Fast Food Retail, Grocers, and every industry in-between. Our flexible methodologies and multi-disciplined delivery teams promote intuitive experiences, unparalleled quality, regular analysis of metrics, and iterative product testing.

World Wide Technology is a $13B+ global technology integrator with expertise across supply chain, networking, collaboration, and security - we form a unique nucleus of end-to-end creative and technology capabilities needed to help transform our clients' businesses at scale. Our teams are deeply connected and bring their shared insights across industries, disciplines, and markets to every engagement.

WWT Application Services has an opportunity for a SENIOR AGILE BUSINESS ANALYST to assist with teams' and individuals' delivery of valuable software solutions. A SENIOR AGILE BUSINESS ANALYST is responsible for assisting the Product Owner and team to ensure that all necessary product ownership tasks are completed, that the appropriate upfront research and analysis has been conducted, and that the team's backlog is adequately refined. 

As a SENIOR AGILE BUSINESS ANALYST, you will work closely with our internal and client’s Product Owners and SMEs. An ideal candidate will be able to quickly come up to speed in the client's business domain and be effective at influencing clients and DELIVERING RECOMMENDATIONS TO HELP THEM BUILD THE MOST VALUABLE PRODUCT. ADDITIONALLY, THE CANDIDATE IS PROACTIVE AND CONFIDENT IN THE APPROACH/TECHNIQUES FOR GETTING WORK DONE.  The candidate should also have real-world experience working as part of an Agile team.  A Senior Agile Business Analyst is an expert in tactics and has extensive, real-world experience in researching and analyzing business requirements, distilling business value and goals into prioritized features and user stories, and working closely with the delivery team during execution.  As leaders on the team, these individuals can also coordinate between other disciplines (i.e. development, user experience) to drive successful delivery.  The SENIOR AGILE BUSINESS ANALYST begins to understand and validate how tactical work impacts and aligns with product strategy, vision, and business goals.  The candidate prioritizes work to align with the strategic direction of the product and business. 

The SENIOR AGILE BUSINESS ANALYST will report to WWT's Product Owner Practice Manager and will guide product ownership principles within their delivery teams. They will primarily work with a WWT development team out of the WWT office but will travel to client sites as required by the engagement and client needs.

JOB RESPONSIBILITIES/ESSENTIAL FUNCTIONS

• Clearly understands the client's needs related to the product by working closely with the Product Owner, SMEs, and other business partners, so and clearly communicates the product vision and client's needs to the team.
• Conducts the necessary research and analysis to ensure that the appropriate information and context is available for the team to conduct productive story writing sessions.
• Reviews or creates process and flow maps to understand the business processes and system flows, in order to fully document the business domain.
• Documents any necessary business rules and logic needed to fully incorporate a business process into the system.
• Documents and identifies story dependencies to help facilitate backlog refinement and prioritization.
• Ensures that stories are written by the team and Product Owner at the appropriate level and size to allow the team to deliver value frequently.
• Manages a regular cadence for story definition, story writing, story review, and story prioritization to maintain a well-defined and prioritized backlog of sufficient length to support the team's velocity.
• Will assist the Product Owner with managing feature and/or story maps to help them facilitate product strategy decisions, release planning, and prioritization of work.
• Aids the Product Owner with defining what business value means to the client and how to assess each feature/story based on that business value to help maximize the value the team delivers.
• Assists the Product Owner with identifying goals, defining a product vision and a product strategy, and ensuring it is updated as needed.
• Responsible for working with the Product Owner and Delivery Lead to ensure that the roadmap is kept up-to-date and reflects any changes in business priority.

REQUIRED

• Practical experience working with stakeholders and others to identify, clarify, and articulate product vision
• Ability to demonstrate techniques for effectively interviewing stakeholders, SME's, and users to understand customer needs and utilize this information to generate appropriate business analysis artifacts such as process flow maps, use cases, value stream maps, empathy maps, etc.
• Can illustrate techniques for researching and documenting business rules/logic
• Is effective in uncovering hidden and non-functional requirements
• Can show the ability to create process maps, map existing workflows and system flows, and identify areas for process improvement.
• Agile knowledge, and experience
• Can explain both agile and lean software development values and principles
• Can demonstrate how to conduct story mapping and user story writing sessions to create a product backlog
• Can understand, effectively communicate, visualize, and validate how tactical work impacts and aligns with product strategy, vision, and business goals
• Can explain various ways to create user stories and document acceptance criteria
• Ability to conduct and document a gap analysis
• Meeting facilitation
• Has effectively led meetings of 20 or more people
• Can illustrate examples of how to prepare for and run effective meetings
• Demonstrated skills facilitating remote meetings with participants across multiple locations
• Consulting skills
• Proactive, self-organizing, and self-motivated
• Demonstrates leadership on the team
• Has experience in healthy conflict resolution and finding the best solutions to address issues and work effectively through disagreements
• Demonstrates excellent communication skills and has a customer-focused mindset
• Embraces change and ambiguity
• EMBRACES AND IS EFFECTIVE AT RECEIVING AND GIVING FEEDBACK

DESIRED

• Experience conducting and documenting functional decompositions of legacy systems
• Experience creating and using delivery metrics, predictability, and forecasting; given appropriate data, can create (and draw conclusions from) a forecast and communicate that information to stakeholders with progress updates and metrics

EDUCATION

• Bachelor’s degree

WORK EXPERIENCE

• 4+ years experience as a member of an Agile software development team, preferably as an Agile Business Analyst, Product Owner, or Scrum Master
• 3+ years experience working directly with business stakeholders
• 3+ years experience performing Business Analysis responsibilities

TRAVEL: UP TO 25%

COMPENSATION: This position offers a base salary of $81K to $144K.

SPECIFICS WILL VARY DEPENDING ON SKILLS, QUALIFICATIONS, EDUCATION, AND GEOGRAPHIC LOCATION.  

WWT HAS IMPLEMENTED A VACCINE REQUIREMENT FOR ALL ITS U.S. WORKFORCE. ALL NEW HIRES MUST BE FULLY VACCINATED BY DECEMBER 8, 2021. APPROPRIATE RELIGIOUS AND MEDICAL ACCOMMODATIONS WILL BE MADE.

DIVERSITY, EQUITY, AND INCLUSION ARE MORE THAN A COMMITMENT AT WWT -- IT IS THE FOUNDATION OF WHAT WE DO. THROUGH DIVERSE NETWORKS AND PIPELINES, WE HAVE A CLEAR VISION: TO CREATE A GREAT PLACE TO WORK FOR ALL. WE BELIEVE INCLUSION INCLUDES U. BE WHO U ARE AT WWT!

WORLD WIDE TECHNOLOGY IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT DECISIONS ARE MADE WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX (INCLUDING PREGNANCY), SEXUAL ORIENTATION, GENDER IDENTITY, NATIONAL ORIGIN, AGE, DIFFERENTLY-ABLED, VETERAN STATUS, GENETIC INFORMATION, OR OTHER CHARACTERISTICS PROTECTED BY LAW.

REQUIRED

• Practical experience working with stakeholders and others to identify, clarify, and articulate product vision
• Ability to demonstrate techniques for effectively interviewing stakeholders, SME's, and users to understand customer needs and utilize this information to generate appropriate business analysis artifacts such as process flow maps, use cases, value stream maps, empathy maps, etc.
• Can illustrate techniques for researching and documenting business rules/logic
• Is effective in uncovering hidden and non-functional requirements
• Can show the ability to create process maps, map existing workflows and system flows, and identify areas for process improvement.
• Agile knowledge, and experience
• Can explain both agile and lean software development values and principles
• Can demonstrate how to conduct story mapping and user story writing sessions to create a product backlog
• Can understand, effectively communicate, visualize, and validate how tactical work impacts and aligns with product strategy, vision, and business goals
• Can explain various ways to create user stories and document acceptance criteria
• Ability to conduct and document a gap analysis
• Meeting facilitation
• Has effectively led meetings of 20 or more people
• Can illustrate examples of how to prepare for and run effective meetings
• Demonstrated skills facilitating remote meetings with participants across multiple locations
• Consulting skills
• Proactive, self-organizing, and self-motivated
• Demonstrates leadership on the team
• Has experience in healthy conflict resolution and finding the best solutions to address issues and work effectively through disagreements
• Demonstrates excellent communication skills and has a customer-focused mindset
• Embraces change and ambiguity
• EMBRACES AND IS EFFECTIVE AT RECEIVING AND GIVING FEEDBACK

DESIRED

• Experience conducting and documenting functional decompositions of legacy systems
• Experience creating and using delivery metrics, predictability, and forecasting; given appropriate data, can create (and draw conclusions from) a forecast and communicate that information to stakeholders with progress updates and metrics

EDUCATION

• Bachelor’s degree

WORK EXPERIENCE

• 4+ years experience as a member of an Agile software development team, preferably as an Agile Business Analyst, Product Owner, or Scrum Master
• 3+ years experience working directly with business stakeholders
• 3+ years experience performing Business Analysis responsibilities

TRAVEL: UP TO 25%

COMPENSATION: This position offers a base salary of $81K to $144K.

SPECIFICS WILL VARY DEPENDING ON SKILLS, QUALIFICATIONS, EDUCATION, AND GEOGRAPHIC LOCATION.  

WWT HAS A VACCINE REQUIREMENT FOR ALL OF ITS U.S. WORKFORCE. ALL NEW HIRES MUST BE FULLY VACCINATED BEFORE STARTING AT WWT. APPROPRIATE RELIGIOUS AND MEDICAL ACCOMMODATIONS WILL BE MADE AND CAN BE DISCUSSED IN THE PRE-HIRE PROCESS.

DIVERSITY, EQUITY, AND INCLUSION ARE MORE THAN A COMMITMENT AT WWT -- IT IS THE FOUNDATION OF WHAT WE DO. THROUGH DIVERSE NETWORKS AND PIPELINES, WE HAVE A CLEAR VISION: TO CREATE A GREAT PLACE TO WORK FOR ALL. WE BELIEVE INCLUSION INCLUDES U. BE WHO U ARE AT WWT!

WORLD WIDE TECHNOLOGY IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT DECISIONS ARE MADE WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX (INCLUDING PREGNANCY), SEXUAL ORIENTATION, GENDER IDENTITY, NATIONAL ORIGIN, AGE, DIFFERENTLY-ABLED, VETERAN STATUS, GENETIC INFORMATION, OR OTHER CHARACTERISTICS PROTECTED BY LAW.

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider with $17 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world.

With nearly 9,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 11 years in a row by Fortune and Great Place to Work®️ for its unique blend of determination, innovation and leadership focus on diversity and inclusion.