When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you'll be doing:

We are looking for a technically proficient and highly organized System Performance Engineer to join our Software Engineering team. This role bridges the gap between network performance needs and software delivery, acting as a key liaison between system performance stakeholders, developers, and vendors. This role will be responsible for driving requirements, validating enhancements, and ensuring tool reliability and accuracy that supports our Verizon 4G and 5G RAN/Core network.

You will be responsible for the following but not limited to:

• Serving as the primary liaison between performance engineering teams and software developers, translating business and network performance requirements into technical solutions.

• Owning and managing the performance tool lifecycle, including requirement gathering, design validation, user acceptance, and regression testing.

• Guiding and collaborating with developers to ensure accurate implementation of features and changes aligned with business and performance goals.

• Coordinating and working directly with vendors such as Ericsson, Samsung, Cisco, Spider cloud and Nokia, providing guidance and managing tool integration and support.

• Leading contractor resources, assign tasks, track progress, and ensure timely delivery of tool updates and reporting accuracy.

• Maintaining up-to-date and actionable performance dashboards and reporting tools, ensuring alignment with evolving network KPIs.

• Using scripting skills (Python preferred) to automate analytics, reporting, and other tool functions.

• Analyzing system performance data to identify trends, validate issues, and support optimization strategies.

• Working closely with cross-functional teams, including Verizon HQ planning and service performance, to align tool enhancements with broader network goals.

• Performing end-to-end solution validation, regression testing, and ensuring high-quality tool delivery.

• Leveraging knowledge of OSS systems, performance analytics, and vendor platforms to drive tool and performance improvement.

What we’re looking for…

You’ll need to have:

• Bachelor's degree or four or more years of work experience.

• Three or more years of relevant experience required, demonstrated through work experience and/or military experience.

• Knowledge of 4G and 5G wireless technologies, KPIs, counters, and network architecture.

• Experience in VoLTE, VoNR, SIP, and related voice/data service performance.

Even better if you have one or more of the following:

• Bachelor’s or Master’s degree in Telecommunications, Electrical Engineering, Computer Science, or a related field.

• Experience in system performance, performance engineering, network optimization and supporting analytics/reporting platforms.

• Understanding of 4G and 5G wireless technologies, KPIs, counters, and network architecture.

• Experience in any of the scripting languages - Python for tool automation and analysis.

• Experience interacting with and supporting vendors such as Ericsson, Samsung, Cisco, Spider cloud and Nokia.

• Familiarity with OSS systems and performance data analytics tools.

• Experience leading contractors or support teams with effective task management and delivery follow-through.

• Possess good communication, analytical thinking, attention to detail and skills with the ability to engage with developers, vendors, support teams, and Verizon HQ stakeholders.

• Familiar with software development processes, including hands-on experience with JIRA, Git, and Confluence.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

You want more out of a career. A place to share your ideas freely. We power and empower how people live, work and play by connecting them to what matters most. If that inspires you, start the next chapter of your career here.