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Technical Content Developer Intern

Learn more about Dell Technologies
Dell Technologies

Dell Technologies

Technical Content Developer Intern

Austin, TX
Internship
Paid
  • Responsibilities

    Join us as a Technical Content Developer Intern to do the best work of your career and make a profound social impact.

    What you’ll achieve As a Technical Writer Intern, you will work side by side with Development Engineering, Quality Assurance, and other Technical Writers to write, edit, and revise documentation for product development, support services, and customer/end-user activities. You'll retrieve, organize, analyze, and synthesize basic subject matter and transforms it into clear, concise, and easy-to-understand information for many different audiences, in a wide variety of formats. As the Technical Writer Intern, you will employ various authoring and desktop publishing software tools to produce finished products that include printed or electronic publications and integrated online help systems.

    You will:

    • Assist with the writing and editing of hardware or software product documentation, which includes installation, operation, and maintenance instructions and other technical publications such as technical advisories, technical notes, and release notes
    • Follow standard technical writing practices under the supervision of others
    • Communicate primarily with technical writer mentors, department manager, and other professionals in the work group
    • Complete writing tasks and assignments under the direct supervision of technical writer mentors
    • Solve problems of limited scope and complexity under the direction of others
    • Leverage a variety of information sources (for example: bug comments, community forums, and conversational knowledge transfer)
    • Work with others to help manage documentation source control check-ins and output
    • Work in a single-source documentation environment using industry tools and technologies (for example: Adobe FrameMaker, SDL Live Content Architect, DITA, and XML)

    Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

    Essential Requirements

    • Analytical ability
    • Detail oriented
    • Strong written and verbal communication skills
    • Problem solving skills
    • Proficient with Microsoft Office tools (for example: Microsoft Outlook and Microsoft Word)

    Desirable Requirements

    • Project Management and organizational skills
    • Technical aptitude and familiarly with coding an asset

    Here’s our story; now tell us yours

    Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

    What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

    We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

    You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

    Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

  • Industry
    Information Technology and Services
  • About Us

    We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.