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Technical Support Engineer

Learn more about Dell Technologies
Dell Technologies

Dell Technologies

Technical Support Engineer

Round Rock, TX
Full Time
Paid
  • Responsibilities

    Join us as a Senior Project / Program Manager within the CSG (Client Solutions Group) Support Services (SS) organization to do the best work of your career and make a profound social impact.

    What you’ll achieve

    The CSG Support Services Rotation Program is a rotational program consisting of four rotations within the organization.  These rotations will incorporate the major components of the organization that include operations, support services and process engineering.

    This role will provide you with the opportunity to explore the CSG SS organization and build skillsets to be successful in the program and in your future roles. The program is designed to build connections, strengthen technical, business and leadership skills by working with experienced leaders, building foundational learnings, and expanding professional networks.

    You will:

    • Identify areas of risk/opportunity and influence/implement continuous improvements
    • Develop business cases/ use cases and benchmarking with data driven analysis
    • Prepare and present information and analysis to senior level analysts and leadership

    Take the first step towards your dream career

    Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

    Essential Requirements

    • Ambitious, driven, self-starters with ability to thrive and adapt in a constantly changing environment
    • Strong analytical, organizational, communication, storytelling, and presentation skills
    • Ability to analyse data trends, causes and variances; champion process improvements; formulate conclusions & provide summary analysis to leadership
    • Works effectively with all levels of the organization; works well in a team environment, as well as independently; strives for functional, business, and leadership development
    • Bachelors required

    Desirable Requirements

    • MBA preferred, 3+ years experience

    Dell’s Flexible & Hybrid Work Culture

    At Dell Technologies, we believe our best work is done when flexibility is offered.

    We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.

    Who we are

    We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

    Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

    Application closing date: March 1, 2024

    Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

  • Industry
    Information Technology and Services
  • About Us

    We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.