Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

The cloud is not just about new apps or existing ones, on-prem or off-prem, IaaS or PaaS. It's about bringing all of this together to move cloud into the core business of modern enterprise.

IBM Cloud is a platform built to help companies drive pervasive transformation. We’re looking to hire an enthusiastic candidate for a full-time technical writing internship to contribute to the content experience. If you have a passion for creating user-focused content, this might be a perfect fit. IBM Cloud is on the forefront of IBM's conversational style approach to content with a very strong emphasis on the user experience.

In joining our content experience team, you will collaborate with fellow content creators, subject matter experts, developers, designers, architects, and offering managers to deliver high-quality content in the IBM Cloud user interface, product documentation, and beyond.

JOB RESPONSIBILITIES

• Deliver accurate customer-facing content on time and with high quality. This might include embedded assistance, documentation, blog posts, videos, tutorials, or API reference docs.
• Work closely with development, design, marketing, and offering management supporting the design and delivery of new features

Required Technical and Professional Expertise

• Excellent writing skills; even stronger research skills. Candidates for this position must be able to synthesize information from a multitude of resources and pull all relevant information together into a comprehensive deliverable.
• Knowledge of writing embedded user assistance
• Knowledge of markup languages, such as Markdown, HTML, DITA, or XML
• Knowledge of creating topic-based information that meets audience requirements
• Knowledge of Agile or continuous delivery development environment
• Knowledge of version control or CMS systems
• Ability to work independently, while maintaining an extremely strong sense of responsibility and commitment to teamwork
• English: Fluent

Preferred Technical and Professional Expertise

• Knowledge of cloud concepts and technologies
• Experience creating conversational style writing
• Experience working with Markdown
• Knowledge of GitHub
• Experience documenting APIs
• Basic familiarity with any of the following languages: Java, Ruby, PHP, Python, Swift, Go, ObjectiveC, Node

About Business Unit

Digitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client’s data, no matter where it resides, to respond to changing market dynamics.

This job requires you to be fully COVID-19 vaccinated prior to your start date, where legally permissible. Proof of vaccination status will be required. If you are unable to be vaccinated due to medical, pregnancy or religious reasons, we offer accommodations in accordance with applicable law.

Your Life @ IBM

Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities. Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

IBM offers a competitive benefits program which may include medical, dental, vision, paid holidays, paid sick time, paid vacation, Employee Assistance Program (EAP), life insurance, IBM 401(k) Program and Employee Stock Purchase Plan.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.