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Technical Writing Intern

Rocket Software

Technical Writing Intern
Various Denver, CO / Waltham, MA Internship Paid


Rocket Software seeks an enthusiastic Technical Writing Intern in either our Denver, Colorado or Waltham, Massachusetts offices. Our environment encourages innovation, breakthrough thinking, diligence, and teamwork. The Denver office offers a creative yet casual working environment. Located in South Denver, our office boasts beautiful views of the mountains and provides easy access to a world of outdoor activities year round.

The primary goal for this Intern position will be to help convert existing FrameMaker documents into DITA XML documents, using oXygen. DITA is quickly becoming the architecture of choice among information developers and technical writers worldwide. This internship will provide a thorough understanding of how to use a DITA-based authoring tool in order to provide quality single-sourced, task-based documentation that can be output to a variety of formats, such as PDFs and web-based help.

The program also includes participation in a professional development program together with other interns, with a goal to develop and deliver an executive level presentation to senior members of Rocket Software’s Executive Team by the end of the summer.


Required Skills

  • Interested in learning new technology, self-motivated, detail-oriented, and possess excellent time management and organizational skills
  • Proficient in a variety of editing tools and source formats (knowledge of DITA, FrameMaker, and oXygen, is a plus)
  • Can meet strict deadlines and handle multiple assignments simultaneously
  • Demonstrates an understanding of basic technical writing principles including topic-based writing
  • Possesses excellent written and oral communication skills
  • Working on a B.A. in English, Communications, or related discipline (certificate or degree in Technical Writing preferred but not required)
  • Follow the direction of manager or team lead to convert several existing FrameMaker documents into publishable DITA XML documents
  • Use the SVN content management system
  • Use the Rocket Doc-It publishing tool to output documentation in a variety of formats
  • Review existing converted documents for completeness and errors
  • Work with other Rocket interns to create a final presentation that will be shared with all Rocket employees

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to hr@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

About Us

Rocket Software (www.rocketsoftware.com) is a technology company that helps organizations in the IBM ecosystem build solutions that meet today’s needs while extending the value of their technology investments for the future.

Thousands of companies depend on Rocket to solve their most challenging business problems by helping them run their existing infrastructure and data, as well as extend those assets to take advantage of the cloud, mobile, analytics, and other future innovations. Founded in 1990, Rocket is based in Waltham, Massachusetts with locations in Europe, Asia, and Australia.