PRIMARY PURPOSE:

Responsible for the profitable growth and the attainment of business goals by marketing and servicing ABC Insurance Agency products including Auto, Life, Auto Club, and Roadside Assistance to new and existing customers. Assist walk-in customers, support office operations and market our products outside of the office via marketing calls and visits.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Following is a summary of the essential functions of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Meet and exceed sales goals through new product sales, cross-selling and retention of current customers
• Build and maintain relationships with community organizations and local business
• Develop and manage customer relationships and serve as a resource to customers and potential customers on all ABC Insurance Agency’s products and services
• Receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers
• Understand, promote and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures
• Provide service to customers seeking to pay registration license taxes and issue registration certificates and license plates (Tag Agents Only)

MINIMUM SKILLS AND COMPETENCIES:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or general education degree (GED)
• 1+ years of successful business-to-consumer sales and/or customer service experience
• Active Property/Casualty and Life Insurance licensure or ability to acquire within 60 days of hire
• Must possess effective verbal and written communication skills
• Must perform well in high-energy, dynamic and team-oriented environments
• Excellent interpersonal skills with the ability to establish working relationships with internal and external clients at varying levels within the organization
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Demonstrated ability to develop and maintain customer relationships and provide excellent customer service
• Experience or strong willingness to develop key relationships and market our products within community organizations and the local business community

DESIRED SKILLS:

• Bachelor Degree
• Property and Casualty insurance industry experience
• Notary Public (Tag Agents Only)

National General is a leading insurance carrier which has been in the industry since 1939. Through subsidiaries and other affiliated companies, National General offers homeowners, flood, personal and commercial auto, RV, motorcycle, life, accident and supplemental health insurance products. National General Insurance is a thriving company committed to ensuring that our employees achieve their personal best. Our employees are advancing their careers at a best-in-class insurance provider that is an industry leader in innovation. We give employees resources which enable them to take charge of their own future success.