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Administrator, Retail Stores Real Estate

Learn more about National General Insurance
National General Insurance

National General Insurance

Administrator, Retail Stores Real Estate

Nashville, TN
Full Time
  • Responsibilities


    Manage the administration of all leases and license agreements related to all Direct’s real estate locations. The individual who will be successful in this role must be pro-active, detailed, organized and will enjoy the opportunity to own the full lease life cycle in a fast paced environment.


    Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

    • Coordinate with the Director, Legal, Landlords and Business partners on the preparation and full execution of all lease renewal related documents, including exercising options on all existing leases, in a timely fashion
    • Abstract new leases/licenses and update existing lease/license related information into the Lease Data Base in a timely fashion
    • Administer all leases and license agreements for leased properties, kiosks, colocations, subleases and leases to third parties on Company owned properties to ensure full compliance
    • Organize, manage, maintain and update all hard copy lease files and electronic lease files
    • Coordinate with our insurance carrier to ensure all lease required certificates of insurance are provided to all Landlords for our leased properties
    • Secure required COIs from all Direct’s business partners related to colocations, subleases, and leases on owned properties
    • Coordinate with the Director and Legal on the preparation and delivery of all lease required notices or documents to Landlords or their representative concerning defective conditions, non-compliance of lease terms, delinquent accounts, notices to vacate, store closures, estoppels, subordination agreements, etc.
    • Build and foster positive working relationships with all Landlords and Property Managers
    • When lease related issues arise, review and analyze lease agreements or license agreements and identify potential conflicts resulting from non-compliance
    • Interpret and enforce lease terms to ensure proper compliance - consult with Legal Department
    • Communicate with Landlords and/or Property Managers as directed on lease related issues including the resolution of any conflicts
    • Work with the Project Manager and/or the Facilities Team to track and collect all tenant allowance dollars from Landlords and/or to insure that all abated rents are received by Treasury
  • Qualifications


    The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • High school diploma or general education degree (GED)
    • Prior lease administration of property management experience
    • Must possess effective verbal and written communication skills
    • Excellent interpersonal skills with the ability to establish working relationships with individuals at varying levels within the organization
    • High level of attention to detail
    • Team Player with a high level of professionalism
    • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
    • General knowledge of Accounting including GL and AP
    • Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
    • High aptitude for learning new systems and processes


    • Bachelor’s Degree or in-lieu of degree equivalent education, training and work-related experience
    • Working knowledge of leases, including terminology and the ability to accurately abstract leases into a database or system
    • Experience with Lease Administration software
    • Working knowledge of real estate lease law and practice
  • Industry
  • Fun Fact
    We're a company of many niche businesses where you can grow and thrive in many different disciplines.
  • About Us

    National General is a leading insurance carrier which has been in the industry since 1939. Through subsidiaries and other affiliated companies, National General offers homeowners, flood, personal and commercial auto, RV, motorcycle, life, accident and supplemental health insurance products. National General Insurance is a thriving company committed to ensuring that our employees achieve their personal best. Our employees are advancing their careers at a best-in-class insurance provider that is an industry leader in innovation. We give employees resources which enable them to take charge of their own future success.