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National General Insurance

National General Insurance

Field Adjuster, Homeowners

Chicago, IL
Full Time
  • Responsibilities


    The position is responsible for a prompt and thorough investigation of routine to moderately complex Personal lines Property Claims. This is a field based position involving on-site inspection of insured properties. Regular travel within assigned territory is required. This position will cover the Westchester, NY region.


    Following is a summary of the essential functions of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

    • Prompt and courteous servicing of Property Claims, including insured and agency contact and follow through.
    • Adheres to high standards of professional conduct consistent with the delivery of superior service.
    • Timely identification, analysis, and resolution of coverage issues arising in claims investigation.
    • Factual investigation of the cause of loss.
    • Preparation and submission detailed estimates of damaged property
    • Maintain Proper file documentation
    • Negotiate and settle claims within delegated authority as outlined in company policies and procedures.
    • Maintains current knowledge of insurance and applicable product/services.
    • Performs other duties as directed.
  • Qualifications


    The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Minimum of 3 years Homeowners/Property Claims Experience.
    • Bachelor's degree or 3 years of relevant work experience
    • High school diploma or general education degree (GED) required
    • Training in building damage estimating.
    • Develops a basic knowledge of the claims process. Successfully completes claim representative trainee program or equivalent business experience.
    • Relevant experience includes Claims or Customer Service experience that required the ability to think critically, problem solves, and effectively communicate verbally and in writing.
    • Estimate writing necessary- Xactimate preferred
  • Industry
  • Fun Fact
    We're a company of many niche businesses where you can grow and thrive in many different disciplines.
  • About Us

    National General is a leading insurance carrier which has been in the industry since 1939. Through subsidiaries and other affiliated companies, National General offers homeowners, flood, personal and commercial auto, RV, motorcycle, life, accident and supplemental health insurance products. National General Insurance is a thriving company committed to ensuring that our employees achieve their personal best. Our employees are advancing their careers at a best-in-class insurance provider that is an industry leader in innovation. We give employees resources which enable them to take charge of their own future success.