DESCRIPTION & RESPONSIBILITIES

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth? As a member of the Field Property Claims Team you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced detail-oriented team environment. In this role you will travel to the loss site to conduct thorough analysis. Every day is a new exciting challenge as our Field Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process.

IDEAL CANDIDATE WILL RESIDE IN OR NEAR RENTON

WA. In this role you will:

• Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity.
• Handle moderate- severe complexity claims assigned under little supervision.
• Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
• Explain coverage of loss assists policyholders with itemization of damages emergency repairs and additional living arrangements.
• Works with and may coordinate a number of vendor services such as contractors emergency repair cleaning services and various replacement services.
• Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
• May be called upon for catastrophe duty.

QUALIFICATIONS

This role might be for you if you have:

• Working knowledge of claims handling procedures and operations.
• Demonstrated understanding of building construction principles.
• Proven ability to provide exceptional customer service.
• Effective negotiation skills.
• Ability to effectively and independently manage workload while exhibiting good judgment.
• Strong written/oral communication and interpersonal skills.
• Computer skills with the ability to work with multi-faceted systems and analytical skills.
• The capabilities skills and knowledge required is normally acquired through bachelor’s degree or equivalent experience and at least 2 years of directly related experience.
• Ability to obtain proper licensing as required.

FEATURED BENEFITS HERE’S SOME OF WHAT YOU CAN LOOK FORWARD TO AS ONE OF OUR EMPLOYEES.

Competitive Compensation Our compensation programs are designed to deliver above-market pay if you perform well and significantly above that for exceptional performance over time. Virtually every employee is eligible for some type of variable incentive pay in addition to his or her base pay.

Flexible Work Arrangements We understand the role work-life balance plays in your ability to stay energized and engaged. So we place an emphasis on regular hours flex scheduling and generous time off through paid holidays vacation days and more.

Top-Notch Retirement Plans Our pension plan provides a monthly credit equal to 5% of your eligible compensation. You can also participate in our 401(k) plan which offers a guaranteed match of $0.50 for every $1 you contribute up to 8% of your eligible pay.

Career Development From regular coaching planning to paid training licensing and 100% tuition reimbursement for approved courses we’re dedicated to your continued growth because we know it leads to continued success.

Health & Wellness You’ll have access to comprehensive health dental and vision coverage as well as a host of other insurance and wellness benefits-including progressive parental benefits and support.

WHY LIBERTY MUTUAL?

At Liberty Mutual our purpose is to help people embrace today and confidently pursue tomorrow. That’s why we provide an environment focused on openness inclusion trust and respect. Here you’ll discover our expansive range of roles and a workplace where we aim to help turn your passion into a rewarding profession. Liberty Mutual has proudly been recognized as a “Great Place to Work” by Great Place to Work® US for the past several years. We were also selected as one of the “100 Best Places to Work in IT” onIDG’s Insider Pro and Computerworld’s 2020 list. For many years running we have been named by Forbes as one of America’s Best Employers for Women and one of America’s

Best Employers for New Graduates-as well as one of America’s Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion We value your hard work integrity and commitment to make things better and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race color national origin sex sexual orientation gender identity religion age disability veteran’s status pregnancy genetic information or on any basis prohibited by federal state or local law.

Liberty Mutual offers a wide range of insurance products and services, including personal automobile, homeowners, specialty lines, reinsurance, commercial multiple-peril, workers compensation, commercial automobile, general liability, surety, and commercial property.