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Infrastructure Service Analyst II

Learn more about Elevance Health
Elevance Health

Elevance Health

Infrastructure Service Analyst II

Indianapolis, IN
Full Time
Paid
  • Responsibilities

    DESCRIPTION

    SHIFT: Day Job SCHEDULE: Full-time

     

    Your Talent. Our Vision. AT NATIONAL GOVERNMENT SERVICES (NGS), an independent subsidiary of Anthem, Inc. and one of the largest Medicare contractors in the country, it’s a powerful combination.  It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will DRIVE THE FUTURE OF HEALTH CARE.

     

    This is an exceptional opportunity to do innovative work that means more to you and those we serve.

     

    We are looking for an Infrastructure Service Analyst II to add to the team.  In this role, you will solve problems, perform analysis, research, and test functions for systems and networks.  You will also participate in and support The Enterprise Management Team to provide dedicated resources focused on End-To-End performance, capacity management, security, and audit compliance across the various infrastructure teams.  The ideal candidate will have experience in a support and operation role in any of the following areas: servers, networks, telecommunications, storage, mainframe, operating systems, middleware, disaster recovery, collaboration technologies, hardware/software support, or other infrastructure services role.  Any combination of education and experience will also be considered.  

     

    Primary duties may include, but are not limited to:

    • Provides second level trouble support; solves randomly occurring problems
    • Performs implementation tasks for systems and networks; executes testing
    • Compiles data in support of problem resolution
    • Performs simple configuration changes to meet business requirements under the supervision

     

    This is a full-time internship opportunity lasting 6 months, with the opportunity to extend further.  This opportunity has the potential to lead to a full-time associate position.

    _ANTHEM, INC. IS RANKED AS ONE OF AMERICA’S MOST ADMIRED COMPANIES AMONG HEALTH INSURERS BY FORTUNE MAGAZINE AND HAS BEEN NAMED A 2019 BEST EMPLOYERS FOR DIVERSITY BY FORBES. TO LEARN MORE ABOUT OUR COMPANY AND APPLY, PLEASE VISIT US AT CAREERS.ANTHEMINC.COM. __AN EQUAL OPPORTUNITY EMPLOYER/DISABILITY/VETERAN.  _ANTHEM PROMOTES THE DELIVERY OF SERVICES IN A CULTURALLY COMPETENT MANNER AND CONSIDERS CULTURAL COMPETENCY WHEN EVALUATING APPLICANTS FOR ALL ANTHEM POSITIONS.

  • Qualifications
    • Pursuing a Bachelor’s degree in Information Technology, Information Systems, Computer Science, Information Science, Systems & Network Administration or similar degree or a minimum of 3 years’ experience in a support and operations role in any of the following areas: servers, networks, telecommunications, storage, mainframe, operating systems, middleware, disaster recovery, collaboration technologies, hardware/software support or other infrastructure services role
    • US Citizen

     

    Preferred but not required:

    • Scripting - JSON/Python
    • Automation - Know and understand basic rules of creating good APIs, how http works, and how to create JSON/XML files
    • Experience with PowerBI, Dynatrace and Splunk
  • Industry
    Insurance
  • About Us

    Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading. Through its affiliated companies, Elevance Health serves more than 106 million people, including 42 million within its family of health plans. We aim to be the most innovative, valuable and inclusive partner.